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Germain Lincoln

Naples, FL

4.5
316 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 316 reviews

July 28, 2024

Consistently friendly and efficient service. . Mike Sullivan in Service is great to work with and handles paperwork effortlessly. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan, John Stone
Jul 29, 2024 -

Germain Lincoln responded

Gary, we're delighted to hear that Mike and the team at Germain Lincoln of Naples provided you with friendly and efficient service. Thanks for sharing your experience!

July 24, 2024

What can I wish for you from my knowledge of this dealer and the one who sold me my car, who are lying and scamming people who sell things to you based on lies, such as the car I bought from them and also t More

by Ubisney
Recommend Dealer
No
Employees Worked With
John Stone
Jul 25, 2024 -

Germain Lincoln responded

I'm sorry to hear about your experience and the issues with your car and warranty. We strive for honesty in all our dealings, so this feedback is very concerning. I'd like to discuss this further and find a resolution that works for you. Please reach out when you can. Thank you, Brendan Callahan - Sales Manager - 239-597-6011

July 22, 2024

Service department is top notch. Went in for a PCM update was done probably I made a big difference in the car More

by buddy2856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Jul 22, 2024 -

Germain Lincoln responded

Thanks for the great feedback! We're glad to hear our service department at Germain Lincoln of Naples made a big difference with your PCM update. Safe driving!

July 20, 2024

Lindsey was terrific to work with in the purchase of our Corsair. She was friendly, knowledgeable and extremely professional in every respect. She made the entire purchase process a very smooth and easy exp More

by Jeff Kent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Graham (Sales) and Tony Antonucci (Finance)
Jul 22, 2024 -

Germain Lincoln responded

Jeff, we're delighted to hear that Lindsey made your Corsair purchase smooth and easy at Germain Lincoln of Naples. Thanks for the kind words!

July 19, 2024

Lindsay was was exceptional sales person. Made me very comfortable with my purchase. Thank you Lindsay More

by Dgeorgie721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Stone, Jarrod Kilway
Jul 19, 2024 -

Germain Lincoln responded

We're delighted to hear that Lindsay made your experience at Germain Lincoln of Naples so comfortable. Thanks for sharing!

June 24, 2024

Pietro,the salesman, was excellent. He was very knowledgeable and answered all our questions. He was quite accessible and was very patient with us in delivering the car. More

by rickeyreichle
Recommend Dealer
Yes
Employees Worked With
Pietro,Brett,and Mark and Anthony , John Stone
Jun 24, 2024 -

Germain Lincoln responded

We're delighted to hear that Pietro provided such excellent service at Germain Lincoln of Naples. Thanks for sharing your positive experience!

May 28, 2024

Every person working there was helpful, courteous and respectful, and professional in appearance and demeanor. The service is top notch and makes me want to buy again for any future car needed. With serv More

by Rubyparker1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service department
May 28, 2024 -

Germain Lincoln responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that our team at Germain Lincoln of Naples provided top-notch service from start to finish. We are here for anything else you might need down the road!

May 21, 2024

With Justin as our service advisor I’m always satisfied with the service we get Also the other people that work at the dealership are very helpful. More

by presmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yoerger
May 21, 2024 -

Germain Lincoln responded

We're delighted to know that Justin and the rest of our team at Germain Lincoln of Naples have been able to provide you with positive service. Thank you for your positive feedback!

May 11, 2024

Friendly helpful curtieous great location no pressure sales knowledge of cars and operating apps and features was great More

by khodge10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pietro sales agent. Wonderful , John Stone
May 13, 2024 -

Germain Lincoln responded

We're glad to know you had a positive experience at Germain Lincoln of Naples! Our team strives to provide knowledgeable, no-pressure service in a friendly environment. Thanks for the feedback and we hope to see you again soon!

May 06, 2024

Excellent service. Very concerned about taking every option to repair my car. Wonderful dealership. Professional service. More

by cmurphy237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 06, 2024 -

Germain Lincoln responded

We're delighted to know you had such a positive experience with our team at Germain Lincoln of Naples. We always strive for the highest level of customer satisfaction. Thanks for sharing your feedback!

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