Germain Lincoln

High Level of Excellence My wife and I just leased a 2018 Lincoln MKZ. Our salesman was Mike Viau. The entire experience was the best I have ever had in a car dealership from My wife and I just leased a 2018 Lincoln MKZ. Our salesman was Mike Viau. The entire experience was the best I have ever had in a car dealership from the time I walked into the showroom to the time I drove out with our new car today. Germain Lincoln is professional in every way. We were treated with the utmost courtesy and professionalism. More

Got me good on a used car, don’t make my mistake. Bought a used 2013 Lincoln Navigator 9 months ago which no longer meets our needs. Brought to dealer to sell back and now car has depreciated over 10, Bought a used 2013 Lincoln Navigator 9 months ago which no longer meets our needs. Brought to dealer to sell back and now car has depreciated over 10,000. Plus all the money for dealer fees, taxes, and down payment. Thank you Germain for being such shady car salesman. I hope your satisfied knowing you have now put my family in this situation. You should have stepped up and made it right. You could have helped achieve my payoff and still been able to make $4,000. On the used car but that’s not enough for you. I am not an avid review writer but I hope my reviews of your dealerships actual practices save just one family from being in the position we are in. More

Excellent Service Department All staff are customer oriented, friendly, and helpful. Tommy Collins was my rep and was outstanding - very efficient and friendly. And he's a USMC All staff are customer oriented, friendly, and helpful. Tommy Collins was my rep and was outstanding - very efficient and friendly. And he's a USMC Vet - tremendous PLUS. Service Manager Justin Joeger was also around and very friendly and helpful as usual. Great Service Dept. - have been a customer for four years and will continue. More

Bought a used SUV Thanks to Dennis Leach I bought a Used MKX. He was very helpful and pleasant to deal with. Very nice dealership and a pleasure to do business with. Thanks to Dennis Leach I bought a Used MKX. He was very helpful and pleasant to deal with. Very nice dealership and a pleasure to do business with. Very thorough in detail. More

Scott Moesser My service call was directed by Scott Moesser. He listen to my concerns and clearly explained solution to all question. He provided a car and kept m My service call was directed by Scott Moesser. He listen to my concerns and clearly explained solution to all question. He provided a car and kept me up to date as to the progress of my service. He is an outstanding example of an employee who strives for his customers satisfaction. More

GREAT SERVICE IT IS ALWAYS A PLEASURE CALLING ON JUSTIN. I LOOK FORWARD TO MEETING HIM FOR MY AUTO NEEDS. GREAT JOB! GEART SERVICE! KEEP UP THE GOOD WORK. IT IS ALWAYS A PLEASURE CALLING ON JUSTIN. I LOOK FORWARD TO MEETING HIM FOR MY AUTO NEEDS. GREAT JOB! GEART SERVICE! KEEP UP THE GOOD WORK. More

Dennis Leach is an outstanding and professional salesman and representative of Germain Lincoln of Naples. I highly recommend him to anyone interested in purchasing a new Lincoln. Dennis went though every and representative of Germain Lincoln of Naples. I highly recommend him to anyone interested in purchasing a new Lincoln. Dennis went though every detail of my vehicle and patiently answered all my questions. More

Fantastic.. Very welcoming, and really My wife and I came to Germain Lincoln with some big issues from another dealer!! My father introduced me to Dennis Leach who he works with for his v My wife and I came to Germain Lincoln with some big issues from another dealer!! My father introduced me to Dennis Leach who he works with for his vehicles... Dennis listened to what our problem was, and solved it!!! We got out of a horrible lease deal and Dennis got us into a fabulous one... Can’t thank Dennis Leach and the whole Germain Lincoln staff enough!! They have a customer for life!!!!! 👍👍 More

A difficult diagnosis My 2016 has had a sulfur smell since I purchased it new. I've been back for corrective repairs four times. Scott Moesner never gave up on me. My 2016 has had a sulfur smell since I purchased it new. I've been back for corrective repairs four times. Scott Moesner never gave up on me. More

Scott Moessner cool beans A+ Scott Moessner is outstanding friendly and courteous. He followed up let me know what was being done and when it would done. He gets an A+.Also the h Scott Moessner is outstanding friendly and courteous. He followed up let me know what was being done and when it would done. He gets an A+.Also the hostess in waiting area very pleasant. Thanks to service staff who worked on my SUV! Thanks again Scott it is nice to see a smiling face😀👍🚘 More