
Germain Lincoln
Naples, FL
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Germain Lincoln is a five star dealer. We bought 2 brand new Lincoln Nautilus’ and have referred others there. Lenny in the service department always gives us red carpet treatment. They p We bought 2 brand new Lincoln Nautilus’ and have referred others there. Lenny in the service department always gives us red carpet treatment. They pick up our car and leave a new Lincoln to use. They always bring our car back clean too. Excellent Sales and Service experience every time! More
Failed to tighten lugnuts causing wheel to come off during their test drive doing significant damage to body and mechanics on our 22 Black Label Navigator L. Sent us home in Chevy rental (made us wait during their test drive doing significant damage to body and mechanics on our 22 Black Label Navigator L. Sent us home in Chevy rental (made us wait an hour at enterprise rent-a-car) (not a Lincoln) and have heard nothing in five days from them. Terrible. More
Very pleased with our first purchase at Germain Lincoln of Naples. Brett followed up our email inquiring about a car and Peter M did a great job with our questions and concerns. of Naples. Brett followed up our email inquiring about a car and Peter M did a great job with our questions and concerns. More
Had initial difficulty scheduling a car while the vehicle was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted More