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Germain Lincoln

Naples, FL

4.5
327 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 327 reviews

February 04, 2025

My experience with the Service Department was very timely and attentive. The overall flow from beginning to the end was extremely customer friendly. At the completion of my service I was approached by Lenny More

by kindelmaxe37
Recommend Dealer
Yes
Employees Worked With
Tony in finance was very helpful regarding a damage claim which I qualified for as well as Lenny in the Service Department
Feb 05, 2025 -

Germain Lincoln responded

Thank you for sharing your positive experience with our Service Department at Germain Lincoln of Naples! We're delighted to hear that Lenny made the process smooth and personable. Your kind words mean a lot, and we look forward to serving you again in the future!

January 26, 2025

The Loaner car service was much appreciated. Austin and Management were very helpful. Thank you. More

by rgf
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Ruhnow
Jan 27, 2025 -

Germain Lincoln responded

Thank you for stopping by to leave Germain Lincoln of Naples a wonderful review! Austin will appreciate the kind words.

January 18, 2025

The mechanic quickly let me know of the problems and then rapidly fixed them and the problems have gone away. The manager quickly told of any problems and they were fixed in a rapid manner. More

by jdflff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola
Jan 20, 2025 -

Germain Lincoln responded

We're delighted to hear that our team at Germain Lincoln of Naples provided you with efficient and effective service. Thank you for sharing your experience, and we're glad the issues were resolved swiftly!

January 12, 2025

Great dealership very attentive helpful and efficient. Terry and crew were amazing from start to finish. More

by Twillistrust01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 13, 2025 -

Germain Lincoln responded

We're delighted to hear that Terry and the team provided such attentive service at Germain Lincoln of Naples! Thank you for sharing your positive experience with us.

January 09, 2025

This dealer ship is incredibly effecient. Our salesman, Pietro Ledonne was excellent. His attention to detail and professionalism was outstanding. More

by ajglavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pietro Ledonne
Jan 09, 2025 -

Germain Lincoln responded

We're glad to hear that Pietro provided such excellent service at Germain Lincoln of Naples. Thank you for sharing your experience with us!

January 05, 2025

Terri was the best salesman we have ever encountered and we have bought many many cars over the years. More

by annpatsiga
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Cardinal
Jan 06, 2025 -

Germain Lincoln responded

Ann, we're delighted to hear that Terri provided you with such an exceptional experience at Germain Lincoln of Naples. Thank you for choosing us and sharing your feedback!

December 22, 2024

Very friendly and helpful sales personnel. They were eager to answer all questions and were attentive to easing the trade-in process. More

by jstroman
Recommend Dealer
Yes
Employees Worked With
Eduardo
Dec 23, 2024 -

Germain Lincoln responded

We're delighted to hear that our team at Germain Lincoln of Naples provided friendly and helpful service during your visit. Thank you for sharing your experience with us!

December 18, 2024

Excellent service at the reception, good communication between the mechanic and the owner of the car about the type of work to be done, suggestions for parts and parts that need replacement due to wear, 1 More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola, John Stone, Jarrod Kilway
Dec 19, 2024 -

Germain Lincoln responded

Joe, thank you for the fantastic feedback! We're delighted to hear that our team at Germain Lincoln of Naples provided excellent service and clear communication. We appreciate your support and look forward to serving you in the future!

December 08, 2024

My vehicle picked up and returned in a professional and timely manner. Service appeared to have been through and effective. More

by Ahilla9363
Recommend Dealer
Yes
Employees Worked With
Sal Coppola, John Stone, Jarrod Kilway
Dec 10, 2024 -

Germain Lincoln responded

Thank you for sharing your experience with Germain Lincoln of Naples! We're glad to hear that the service was professional and timely. We appreciate your feedback and look forward to serving you in the future!

November 25, 2024

Lenny - who handled all the issues of the car was very helpful & kept me informed thru the repair process. More

by tom.lott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny in service
Nov 26, 2024 -

Germain Lincoln responded

We're delighted to hear that Lenny provided helpful and informative service during your repair process at Germain Lincoln of Naples. Thank you for sharing your experience with us!

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