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Germain Lincoln

Naples, FL

4.6
330 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 330 reviews

February 21, 2025

Great job by the staff. Made it easy to do business with them. My SUV was cleaned and repaired just as promised More

by caseykevin
Recommend Dealer
Yes
Employees Worked With
Lenny and Sarah
Feb 21, 2025 -

Germain Lincoln responded

Casey, we're delighted to hear that our team at Germain Lincoln of Naples made your experience smooth and delivered on their promises. Thank you for sharing your positive feedback!

February 20, 2025

Had initial difficulty scheduling a car while the vehicle was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted More

by Lrczubachowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Kilway
Feb 20, 2025 -

Germain Lincoln responded

We're glad to hear that Lenny and the Service Manager at Germain Lincoln of Naples were able to assist you. Thank you for your patience and understanding during the process!

February 20, 2025

Pickup and delivery wasn’t very good. Wrong time and delayed return. Nice delivery person though More

by rtsemba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny
Feb 21, 2025 -

Germain Lincoln responded

Thank you for letting us know about the issues you encountered with your delivery and pickup. Your feedback helps us improve at Germain Lincoln of Naples. If you need anything else, please let us know!

February 18, 2025

Very professional. Pietro Ledonne was our sales associate for our Lincoln Navigator. He explained everything completely so that we could understand all the features. More

by cathyteghtmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pietro Ledonne
Feb 18, 2025 -

Germain Lincoln responded

Cathy, we're delighted to hear that Pietro provided a professional experience and helped you understand all the features of your Lincoln Navigator at Germain Lincoln of Naples. Enjoy your new ride!

February 04, 2025

My experience with the Service Department was very timely and attentive. The overall flow from beginning to the end was extremely customer friendly. At the completion of my service I was approached by Lenny More

by kindelmaxe37
Recommend Dealer
Yes
Employees Worked With
Tony in finance was very helpful regarding a damage claim which I qualified for as well as Lenny in the Service Department
Feb 05, 2025 -

Germain Lincoln responded

Thank you for sharing your positive experience with our Service Department at Germain Lincoln of Naples! We're delighted to hear that Lenny made the process smooth and personable. Your kind words mean a lot, and we look forward to serving you again in the future!

January 18, 2025

The mechanic quickly let me know of the problems and then rapidly fixed them and the problems have gone away. The manager quickly told of any problems and they were fixed in a rapid manner. More

by jdflff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola
Jan 20, 2025 -

Germain Lincoln responded

We're delighted to hear that our team at Germain Lincoln of Naples provided you with efficient and effective service. Thank you for sharing your experience, and we're glad the issues were resolved swiftly!

January 12, 2025

Great dealership very attentive helpful and efficient. Terry and crew were amazing from start to finish. More

by Twillistrust01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry
Jan 13, 2025 -

Germain Lincoln responded

We're delighted to hear that Terry and the team provided such attentive service at Germain Lincoln of Naples! Thank you for sharing your positive experience with us.

January 09, 2025

This dealer ship is incredibly effecient. Our salesman, Pietro Ledonne was excellent. His attention to detail and professionalism was outstanding. More

by ajglavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pietro Ledonne
Jan 09, 2025 -

Germain Lincoln responded

We're glad to hear that Pietro provided such excellent service at Germain Lincoln of Naples. Thank you for sharing your experience with us!

January 05, 2025

Terri was the best salesman we have ever encountered and we have bought many many cars over the years. More

by annpatsiga
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Cardinal
Jan 06, 2025 -

Germain Lincoln responded

Ann, we're delighted to hear that Terri provided you with such an exceptional experience at Germain Lincoln of Naples. Thank you for choosing us and sharing your feedback!

December 22, 2024

Very friendly and helpful sales personnel. They were eager to answer all questions and were attentive to easing the trade-in process. More

by jstroman
Recommend Dealer
Yes
Employees Worked With
Eduardo
Dec 23, 2024 -

Germain Lincoln responded

We're delighted to hear that our team at Germain Lincoln of Naples provided friendly and helpful service during your visit. Thank you for sharing your experience with us!

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