
Germain Lincoln
Naples, FL
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Had initial difficulty scheduling a car while the vehicle was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted was to be serviced until the Service Manager intervened. It took 3 days to resolve the problem with Lenny the Service Coordinator kept us posted More
Very professional. Pietro Ledonne was our sales associate for our Lincoln Navigator. He explained everything completely so that we could understand all the features. Pietro Ledonne was our sales associate for our Lincoln Navigator. He explained everything completely so that we could understand all the features. More
My experience with the Service Department was very timely and attentive. The overall flow from beginning to the end was extremely customer friendly. At the completion of my service I was approached by Lenny and attentive. The overall flow from beginning to the end was extremely customer friendly. At the completion of my service I was approached by Lenny inviting myself into his office. Lenny completed my paperwork along with myself keeping myself at ease. With a few signatures completed Lenny continued to leave myself at ease. Lenny doesn't only treat you like a customer but a real person. A huge kudos goes out to Lenny! More
The mechanic quickly let me know of the problems and then rapidly fixed them and the problems have gone away. The manager quickly told of any problems and they were fixed in a rapid manner. rapidly fixed them and the problems have gone away. The manager quickly told of any problems and they were fixed in a rapid manner. More
This dealer ship is incredibly effecient. Our salesman, Pietro Ledonne was excellent. His attention to detail and professionalism was outstanding. Our salesman, Pietro Ledonne was excellent. His attention to detail and professionalism was outstanding. More