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Germain Lexus of Naples

Naples, FL

Overview
Reviews
Vehicles
4.9
2,150 Reviews
Call Dealership (239) 592-5533
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13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,150 reviews

September 13, 2024

Alexander Depew made the service enjoyable. With his engaging personality, knowledge, and sincerity, I couldn’t ask for a better assistant. Thank you Alex Depew!👏👏👏😊 More

by pmontygolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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Sep 13, 2024 -

Germain Lexus of Naples responded

Thank you for your trust in our service team! We're happy Alexander provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure. Regards, Don Nelson - General Manager

September 12, 2024

I have been coming to Germain Lexus of Naples for 11 years now and they are simply EXCEPTIONAL! More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Report | Print
Sep 12, 2024 -

Germain Lexus of Naples responded

Sharon, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Germain Lexus is an honor, and we hope to continue being your #1 choice for years to come. See you next time! Regards, Don Nelson - General Manager

September 09, 2024

One of the best car buying experiences i’ve had in years! Everyone was incredibly friendly, efficient, and knowledgeable which made the purchase process enjoyable and quick. Highly recommended!!! More

by r65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle, Danny Rusinik, Germain Lexus Sales Department, Jeff Smith
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Sep 11, 2024 -

Germain Lexus of Naples responded

r65, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of our team's expertise and supportive nature. Congratulations on your new Lexus! Enjoy the ride! Regards, Don Nelson - General Manager

September 06, 2024

My experience at Germain Lexus was absolutely amazing! They went above and beyond every second of the way! Debra Eddy made the buying experience so comfortable and answered all of my questions every step More

by shanshancory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra Eddy, Steve Duran, Germain Lexus Sales Department
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Sep 06, 2024 -

Germain Lexus of Naples responded

Thank you for your 5-star review! We're thrilled to know how pleased you were with Dee's support and expertise. Congrats on the new Lexus! Best wishes for awesome travels, from the whole team at Germain Lexus! Regards, Don Nelson - General Manager

September 03, 2024

Service appointments are easy to make and employees at this dealership are very nice. Richard Brown has been my Service Consultant when I’ve brought my car in and he has always been so kind and helpful wi More

by lholliday2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
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Sep 05, 2024 -

Germain Lexus of Naples responded

Thank you for sharing positive feedback on Richard! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Richard has always provided for you. We look forward to your next visit! Regards, Don Nelson - General Manager

August 27, 2024

Germain Lexus of Naples is what I want from a dealership. The staff is super friendly and knowledgeable. Scott Fielding is my Service Advisor - he is phenomenal! More

by Ethmarelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fielding
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Aug 29, 2024 -

Germain Lexus of Naples responded

Thanks for the love, Ethmarelda! We're thrilled you always enjoy working with Scott and the Germain Lexus team for your automotive needs. We hope to be of service to you for many more years to come! Regards, Don Nelson - General Manager

August 26, 2024

Attentive sales and service personnel. Well stocked comfortable lounge . Good follow-up following service Michael Gooley our service liaison was very conscientious. More

by egle pedini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gooley
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Aug 27, 2024 -

Germain Lexus of Naples responded

Egle, thank you for your trust in our service team! We're happy Michael provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure! Regards, Don Nelson - General Manager

August 26, 2024

Danny Rusnick was great. Helpful,knowledgeable,personable,&fun.My service was excellent cuddos to the tech.Very pleased! More

by Robby67666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Rusinik
Report | Print
Aug 27, 2024 -

Germain Lexus of Naples responded

Robby, thank you for reporting on the exceptional work Danny and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Germain Lexus! Regards, Don Nelson - General Manager

August 26, 2024

As always, Jackson Kirby was great. He is always professional, polite and a pleasure to work with. More

by gg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
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Aug 27, 2024 -

Germain Lexus of Naples responded

Hi, GG! Thank you for honoring us with your patronage over the years. We're so pleased Jackson and our team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you! Regards, Don Nelson - General Manager

August 21, 2024

My service advisor is Scott Joiner. I have had a few unexpected trips out of town, and Scott makes sure my car is given quality care when I need it ready for a trip. He is an asset to More

by patann222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joiner
Report | Print
Aug 23, 2024 -

Germain Lexus of Naples responded

We couldn't agree more. Thank you for sharing your glowing review of Scott and the consistent care he has provided for your vehicle. We hope to be of service to your for years to come. Regards, Don Nelson - General Manager

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