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Germain Lexus of Naples

Naples, FL

4.9
2,275 Reviews

13491 N. Tamiami Trail

Naples, FL

34110

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Showing 2,275 reviews

April 14, 2025

Lee Glesmer was exceptional in helping me last Sat. He had my tire changed quickly & was a pleasure to deal with. Mary Parsons More

by Map14534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Apr 15, 2025 -

Germain Lexus of Naples responded

Mary, thanks for letting us know how pleased you were with the convenience of this service visit with Lee! It is always our pleasure to get the work done in a timely manner. We'll see you next time! Regards, Don Nelson - General Manager

April 14, 2025

Leland Glesmer did a wonderful job explaining exactly what service was needed Great experience at this dealership More

by Grambomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Glesmer
Apr 15, 2025 -

Germain Lexus of Naples responded

We're happy you enjoyed an accommodating and thorough visit with Leland! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Germain Lexus for the best service! Regards, Don Nelson - General Manager

April 13, 2025

Scott is always nice and always listens to my requests regarding my car. Thank you More

by jeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McCloskey
Apr 15, 2025 -

Germain Lexus of Naples responded

Jeri, thanks for the fantastic review of Scott! He's the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Germain Lexus for the best service! Regards, Don Nelson - General Manager

April 11, 2025

I have always received prompt, professional, premier service with Jackson Kirby…he’s absolutely awesome! More

by pandy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Apr 15, 2025 -

Germain Lexus of Naples responded

Thank you for honoring us with your patronage over the years. We're so pleased Jackson and the Germain Lexus team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you! Regards, Don Nelson - General Manager

April 10, 2025

Lee Glesmer was tremendous. He was fast, friendly, courteous and very knowledgeable. I only want him as my service manager! More

by Rickwilliams9rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Apr 11, 2025 -

Germain Lexus of Naples responded

Rick, we're happy Lee's expertise helped you have a very positive experience at Germain Lexus. Thank you so much for your excellent feedback. Safe travels until we see you next time. Regards, Don Nelson - General Manager

April 08, 2025

I had a great experience with service advisor Scott Fielding at German Lexus of Naples. He was attentive and polite. I was very satisfied with the vehicle maintenance service. This is my third time doi More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fielding
Apr 09, 2025 -

Germain Lexus of Naples responded

Kate, We are grateful for you leaving Scott this stunning review! We are pleased to know that he was attentive, polite and made your experience great. We look forward to continue serving you in the future when the time comes. Regards, Don Nelson - General Manager

April 07, 2025

Appreciate the effort and work done by Larry Vasco in our purchase of the 2025 NX 250 Lexus. Larry and the Germain Dealership personnel were very professional and helpful in our purchase. Brent Barents More

by bandkbarents
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Vasco, Paul Berggren
Apr 09, 2025 -

Germain Lexus of Naples responded

Brent, Thank you for leaving Larry this terrific review! We are happy to know that he was very professional and helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new 2025 Lexus NX 250- behalf of the entire Germain Lexus team! Regards, Don Nelson - General Manager

April 03, 2025

Paul Berggren was our salesperson for our new RX 350H. He was fantastic. He kept us updated throughout the process for the purchase and delivery of our vehicle. I can’t say enough good things about Paul. More

by DR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Berggren
Apr 07, 2025 -

Germain Lexus of Naples responded

DR, we could not have asked for a more glowing review of Paul. It's obvious he made sure you were well taken care of. Congrats on your new RX 350h! May your upcoming travels be safe and pleasant! Regards, Don Nelson - General Manager

April 02, 2025

Leland Glesmer was my service advisor. He was very effective, and congenial, in explaining how long the test would take, what the test technician had discovered, and what were the must-do More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Glesmer
Apr 02, 2025 -

Germain Lexus of Naples responded

Milan, thank you for telling us why you liked this service visit with Leland. Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. Safe travels until we see you again. Regards, Don Nelson - General Manager

March 31, 2025

We had Jackson Kirby assist us today at the dealership. Somehow at one of our dealership visits, either here or in Michigan, our key for the locking wheels went missing. Unfortunately no one offered to rep More

by cydersmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Kirby
Apr 02, 2025 -

Germain Lexus of Naples responded

Thank you for taking time out of your day to let us know Jackson provided you with an attentive and helpful visit. We're glad he made sure your concern was ultimately resolved. We hope to be of service to you again some day. Regards, Don Nelson - General Manager