Germain Lexus of Naples
Naples, FL
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A friend and I visited Germain Lexus of Naples recently with the intention of finding a good used car. During our two visits there, we were treated with the utmost respect and friendly care by three gentl with the intention of finding a good used car. During our two visits there, we were treated with the utmost respect and friendly care by three gentlemen--Mike Skidd, Bob Carpenter and Mike Lawson. I compliment the Germain organization on having these men as staffers. They know their business and made a fine deal on a trade-in and sale. --Liselotte Schwartz More
Chuck was very friendly and extremely knowledgable. Chuck was definitely the type of salesman you want to work with! The overall experience was great, and was actually a fun experience. There are man Chuck was definitely the type of salesman you want to work with! The overall experience was great, and was actually a fun experience. There are many dealerships that do not meet this standard and it was pleasant to be treated fairly at Germain. I would buy from this dealer again and it was the best experience I have had! More
Joe was the nicest automobile salesman that I have ever dealt with. His concern for the buyer's need is unlike any automobile salesman - professional relaxed and concerned. In addition he was courteous, f dealt with. His concern for the buyer's need is unlike any automobile salesman - professional relaxed and concerned. In addition he was courteous, friendly and very informative. He went beyond "just selling a car". I would recommend him to anyone, they will be very pleased. More
This is the third new car I've purchased, but the first Lexus. I hated the thought of having to car shop. However, this was the BEST experience I've ever had buying a new car. Not pushy, very accomodati Lexus. I hated the thought of having to car shop. However, this was the BEST experience I've ever had buying a new car. Not pushy, very accomodating, no back and forth hassle, just downright premium service. I will have absolutely no problem referring this dealership to my friends and clients. More
Wonderful Service.....excellent experience leasing RX 350 with Germain Lexus of Naples. I would recommend this dealership with no hesitation. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx with Germain Lexus of Naples. I would recommend this dealership with no hesitation. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More
I was very impressed with the service and attention to detail that every person had with my new car. Everyone wanted to ensure that I was happy with such an important purchase. If they didn't know any ans detail that every person had with my new car. Everyone wanted to ensure that I was happy with such an important purchase. If they didn't know any answer, they got one right away. I loved that! I would use this dealership again & again... More
Joe Caso is one of the best salespeople I have encountered. I have purchased Lexus products before and he made it easier than times before. I am definitely going back to him when I purchase again. encountered. I have purchased Lexus products before and he made it easier than times before. I am definitely going back to him when I purchase again. He made it so easy and it didn't take much time at all. I love not having to haggle with people all day. More
We had purchased numerous Lexus vehicles when living in Maryland and since living in Naples, Florida (7 years) we have purchased about 4 others - all from Germain Lexus. All of our Lexus cars/SUVs have b Maryland and since living in Naples, Florida (7 years) we have purchased about 4 others - all from Germain Lexus. All of our Lexus cars/SUVs have been great, but it's even better when the dealership is awesome too. Everyone we have worked with (Miguel, Steve, Michael) has been extremely personable and knowledgeable. More
This is my third Lexus purchase from Germain Lexus of Naples (my second GX), so obviously I have been satisfied in the past and expected nothing but professionalism and a fair transaction, this time, and Naples (my second GX), so obviously I have been satisfied in the past and expected nothing but professionalism and a fair transaction, this time, and was not disappointed. The salesmen that I worked with were knowledgeable and were a pleasure to deal with. Many car dealerships create an adversarial atmosphere between customer and salesperson. This was not the case in the past, and continued to be a good experience this time as well. Adding to this, Germain's Service Department is exceptional and we have always been treated very well here, whether for routine maintenance or if there was some kind of problem with the vehicle. I highly recommend this dealership. More
I have just purchased a Lexus RX from this dealership. I live in the UK but have a home in Naples . I contacted the dealership by phone from London and was put through to Mike Skidd who was helpful , straig live in the UK but have a home in Naples . I contacted the dealership by phone from London and was put through to Mike Skidd who was helpful , straightforward and knowledgeable about what I needed . I then visited the dealership with no appointment having been made and despite them being busy Mike and Brent Robertson looked after me very well and arranged a test drive on the spot. I collected the car the next day , a largely painless experience. It was a pleasure to deal with these young professional sales people. More