Germain Lexus of Naples

Less than 1 week after Hurricane Milton I needed to have an oil change. The dealership had been without power. The waiting area lounge was busy with clients waiting for their vehicles. My regular service ad an oil change. The dealership had been without power. The waiting area lounge was busy with clients waiting for their vehicles. My regular service adviser was busy. Leland Glesmer was assigned to assist me. Lee took care of my needs and answered questions I had promptly. Definitely an asset to your company. More

Richard Brown (my Service Adviser) is great. I always trust his opinion. Thank you Richard. I always trust his opinion. Thank you Richard. More

Frank and Ernesto are the best you should find more people like them also Mike from service people like them also Mike from service More

Clean, friendly, efficient describes the dealership. Comfortable waiting area with available drinks and snacks make the wait go by quickly Comfortable waiting area with available drinks and snacks make the wait go by quickly More

The first time I came to this dealership I bought a Lexus RX350. The salesman Jessie was a pleasure to work with. RX350. The salesman Jessie was a pleasure to work with. More

Jackson Kirby is our service rep when dealing with the Lexus car we recently bought. He's pleasant & professional making the service visit seamless. Lexus car we recently bought. He's pleasant & professional making the service visit seamless. More

Jackson Kirby and the entire Germain Lexus, Naples FL service department did an excellent job with my service appointment on September 20, 2024. Jackson kept me informed throughout the service visit. T service department did an excellent job with my service appointment on September 20, 2024. Jackson kept me informed throughout the service visit. The service was performed in an efficient manner. More

this dealership is obscenely over priced. i compared prices they quoted with Scanlon Lexus and thes folks were 30% higher for the same exact service and parts. i would never go in there i compared prices they quoted with Scanlon Lexus and thes folks were 30% higher for the same exact service and parts. i would never go in there again....please check Scanlon and compare. i am a neutral shopper, and just relocated to Naples. i have no affiliation with either dealership, and have no dog in this fight. just want to make folks aware they are being totally overcharged for every item they buy or service performed. you have been warned.......stay clear. More

Leland Glesner was outstanding! Best service person I have dealt with in my 82 years. Very professional and caring! Best service person I have dealt with in my 82 years. Very professional and caring! More

I’ve been a Germain Lexus customer for my last four cars. I’ve never had anything but great service. Scott Fielding has been the service person I’ve worked with for the past five visits and he’s always been I’ve never had anything but great service. Scott Fielding has been the service person I’ve worked with for the past five visits and he’s always been the best I’ve worked with. Super helpful and understanding of issues I may have. I intend to soon purchase yet another car in the very near future and am working with Jemma at the moment. I can recommend both as great representatives of Germain Lexus and look forward to them looking after me in the future. More