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Germain Lexus of Easton - Service Center

Columbus, OH

5.0
95 Reviews

95 Reviews of Germain Lexus of Easton - Service Center

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April 30, 2025

James is always professional, courteous, and helpful when I bring my car in for service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Germain Lexus of Easton responded

Mike, we are happy to hear that James was professional! Thank you for sharing your kind words and leaving Germain Lexus of Easton a five-star review!

April 27, 2025

Germain Lexus has been great to work with. They are professional, efficient, helpful and treat each customer with respect. More

by bob13lapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive experience with Germain Lexus of Easton! We're delighted to hear that our team provided professional and respectful service. We look forward to assisting you again in the future!

April 26, 2025

The greeting of us at the time of the arrival was excellent. The check-in procedure was equally as enjoyable. I believe Customer Service could very easily be the middle name of Germain Lexus. Thank y More

by Jameswhankins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna- 5 stars
Apr 28, 2025 -

Germain Lexus of Easton responded

James, we're delighted to hear that you had such a positive experience with us at Germain Lexus of Easton. Our team takes pride in providing excellent customer service from start to finish. Thank you for your kind words!

April 21, 2025

I called last minute and got a routine maintenance appointment for that day at a time convenient for me. They discovered a problem with a tire I had purchased from them and were able to cover it under More

by ungamunga@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
Apr 21, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton could accommodate your last-minute appointment and address the tire issue under warranty. Thank you for recognizing our professional staff, we're always here to help!

April 18, 2025

The service was very professional and the pricing estimate for the service was accurate and fair. More

by jmoneill_6185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Nelson
Apr 18, 2025 -

Germain Lexus of Easton responded

Thank you for leaving Germain Lexus of Easton a five-star review! We are happy to hear that our team was professional and fair.

April 03, 2025

Met by Cindy. Helped by Kevin Daniels. Both very positive and helpful with car appointments. Kevin very easy to talk to. Would definitely recommend Germain Easton More

by Lcarey106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin daniels, Keith Nelson
Apr 04, 2025 -

Germain Lexus of Easton responded

Thank you for recommending Germain Lexus of Easton! We're delighted to hear that Cindy and Kevin provided such positive assistance with your car appointments. We appreciate your feedback and look forward to serving you again in the future!

November 04, 2020

Best car service I've ever experienced: always personable, fast, professional people. Nice to be expected and greeted by name! My husband bought a "spa day" for my car as a birthday gift for me. I More

by JeanE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Black, David ?
December 03, 2018

Awesome service! I recently brought in my Lexus for service due to the heater not working. It turned out a seemingly unrelated part was causing the issue. I liked the More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Shaw
August 19, 2017

Good work Staff members are courteous, helpful, and friendly. I 've been taken my car to Germain Lexus of Easton for services for a long time now. I trust them More

by Andrew Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Garside
July 27, 2017

Unexpected maintained Working with Mr Kevin Daniels, is great I trust his recommendations and I don't feel I'm being taken advantage of. I appreciate the services we receiv More

by drink1up
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
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