Germain Lexus of Easton - Service Center

Excellent technology support I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support perso I needed help with my Bluetooth after purchasing a new phone. When I called the main number, the person who answered was actually a tech support person. She asked if she could call back at a specified time since I was driving. She called at the specified time and was very helpful, personable, and knowledgeable. Great service, awesome staff at this dealership. More

Overall great experience at Germain Lexus of Easton Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested Bob Havey has sold me my 3 Lexus ES cars in the past 10 years. Bob is an exceptional salesperson whom I would greatly recommend to anyone interested in purchasing a new Lexus car. He is a class act who represents Germain with great integrity and professionalism. More

Lexus Technology Specialist I arrived at Lexus of Easton with a few concerns regarding the technology features in my LS 460. I was immediately approached by a kind salesman who u I arrived at Lexus of Easton with a few concerns regarding the technology features in my LS 460. I was immediately approached by a kind salesman who ushered me to a waiting area, moments later Alena greeted me with a friendly smile and firm handshake. Even though I did not have an appointment, Alena was able to assist me and resolve most of my concerns. A follow up appointment was scheduled at my home to resolve the garage door issue I was experiencing. Alena arrived at my home ontime, she was very courteous, professional, and resolved my concerns in an efficient manner. She confirmed I was completely satisfied and that all my concerns were addressed. My entire experience with Alena at Lexus of Easton was done within the spirit of excellence. Thank you Lexus of Easton for hiring quality Technology Specialist Alena, she is a great asset to your team. Regards, Anthony C White Sr More

Outstanding Service I have owned several different makes of luxury cars. No dealership has even come close to the level of personalized service that my family has receiv I have owned several different makes of luxury cars. No dealership has even come close to the level of personalized service that my family has received from Germain Lexus, specifically Alena Bankes, Service Manager. My best interests always come first when they service us. It's rare to find this in a world where personalized service is often overlooked. We currently have 3 Lexus vehicles in my family and more to come. Thank you Alena! More

most friendly dealer met so far Aaron is very friendly. He helps me to check and repair my lexus for more than one year. Every time I go to meet him, I feel comfortable. He is doing Aaron is very friendly. He helps me to check and repair my lexus for more than one year. Every time I go to meet him, I feel comfortable. He is doing good job. More

Very Good Thank you Aaron. Aaron has been my rep for 3 years and has always been very helpful and patient answering all my questions and keeping me informed as Thank you Aaron. Aaron has been my rep for 3 years and has always been very helpful and patient answering all my questions and keeping me informed as to needed service and status. He is a good representative of Germain at Easton. This 2007 ES350 is only my second new Lexus ES from Germain at Easton. My first was a 2003 ES300. After eleven years of Lexus, I can't imagine driving any other make. When I leave Easton after a all the normal all maintenance appointments, I always have a continued level of confidence that I will not be a distressed driver. Aaron continues a great level of representation that I have received over these years and the Service Dept. also continues the Lexus level of confidence that I sincerely appreciate. Thank you More

Happy Very satisfied with The staff at Germain Lexus.feel confident that if I ever have any issues or concerns it would be resolved quickly. Always an easy Very satisfied with The staff at Germain Lexus.feel confident that if I ever have any issues or concerns it would be resolved quickly. Always an easy & friendly experience for service More

My ES350 Service Aaron did a great job for me in telling me about the alternator service as well the overall inspection.He has always been informative in explaining th Aaron did a great job for me in telling me about the alternator service as well the overall inspection.He has always been informative in explaining the work to be done and the options available. He is a great asset to service department. Charles F. Beverly, Sr. More