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Germain Lexus of Easton - Service Center

Columbus, OH

5.0
90 Reviews
Call Service Center (614) 478-2002

90 Reviews of Germain Lexus of Easton - Service Center

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June 02, 2025

Very pleased. Liked it better when free pickup and delivery 🤣 The delivery gentleman was very respectful and courteous More

by alicemariehill52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was great.
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Jun 03, 2025 -

Germain Lexus of Easton responded

Alice, we're delighted to hear you had a positive experience with our delivery service at Germain Lexus of Easton. We appreciate your feedback and look forward to serving you again!

June 02, 2025

I have been dealing with Germain Lexus and have NEVER had any issues. All work has been done on a timely manner and staff has been excellent. More

by SISTERBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you've consistently had a positive experience with us at Germain Lexus of Easton. Thank you for your kind words and continued trust in our team!

June 02, 2025

My experiences have always been amazing from sales to service, I would highly recommend Germain Lexus Easton to anyone! More

by Jasgav323232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith sales dept
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Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for the glowing recommendation! We're delighted to hear that both our sales and service teams at Germain Lexus of Easton have consistently provided amazing experiences. We look forward to serving you in the future!

June 02, 2025

they were friendly and kept me informed. Use of texts was nice way to keep me updated. More

by MHAUENS0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Germain Lexus of Easton responded

Thanks so much for the 5-star review of Germain Lexus of Easton!

June 02, 2025

Fantastic I was tardy and was worked in-this was so appreciated! Clean and comfortable waiting area. Ashley professional and helpful. More

by DAWN.DENTON
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Hornung
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Jun 03, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Ashley and the team at Germain Lexus of Easton were able to accommodate you so smoothly. Thank you for highlighting our clean and comfortable waiting area, we appreciate your feedback!

June 02, 2025

Everything was taken care of properly and handled in a timely manner waiting area very relaxing More

by C.GROVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for being such a great customer of Germain Lexus of Easton!

June 02, 2025

The personnel are personable professionals , dealership is clean and comfortable. Would refer to friends and family More

by DIANESCOTT1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for the fantastic feedback, Diane! We're delighted to hear that our team at Germain Lexus of Easton made a great impression. We appreciate your recommendation and look forward to serving you in the future!

June 02, 2025

Have brought & serviced my vehicles there for 23 years - never had a problem with anything. They are the best! More

by DWEAVER0427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Germain Lexus of Easton responded

Thank you for your loyalty and support over the years! We're delighted to hear that Germain Lexus of Easton has consistently met your expectations. Here's to many more years together!

May 31, 2025

Service advisor was great. Did not oversell me. It was a great experience and would highly recommend. More

by Ryanhelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2025 -

Germain Lexus of Easton responded

Ryan, we're delighted to hear you had a great experience with our service advisor at Germain Lexus of Easton. Thank you for the recommendation!

May 30, 2025

Invoice differed from quote, but Donna made adjustments. Donna is amazing. Repetitive request for survey is annoying. More

by samnahem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Germain Lexus of Easton responded

Samnahem, thank you for your feedback! We're glad Donna was able to assist with the adjustments at Germain Lexus of Easton. We appreciate your patience and will take note of your comments regarding the survey requests.

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