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Germain Lexus of Easton

Columbus, OH

4.9
619 Reviews

4130 Morse Crossing

Columbus, OH

43219

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Showing 619 reviews

July 27, 2017

Unexpected maintained Working with Mr Kevin Daniels, is great I trust his recommendations and I don't feel I'm being taken advantage of. I appreciate the services we receiv More

by drink1up
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
June 24, 2017

Third service visit after purchase. This dealership and the associates that work there are outstanding. I have always been treated extremely well and I have always felt appreciated. I ha More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe the person that took care of me in service this time was Aaron Doty. , Aso Danso, Grant Garrison
May 22, 2017

Lexus purchase Thanks to Abu Muhidin for making our buying experience a pleasant one. Abu was very easy to work with and extremely personable. He has made several fo More

by Soccermom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abu Muhidin
March 28, 2017

Great experience! I appreciate the courtesy and helpful service that I received from Abu when I purchased my Lexus from Germain Lexus. He was very passionate, personab More

by Happy girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abu Muhidin
March 22, 2017

First class experience It's a wonderful experience from the start. When I pull up to the garage door automatically opening makes it warm and welcoming. The staff is always p More

by Lexusflipa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Doty, Donna Mogavero
March 14, 2017

First service on our new Lexus. Excellent and timely service. it was our first intro to the service dept. and we were not disappointed. Everyone was very polite and professional. More

by Bob and Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
February 28, 2017

wrong diagnosis Took my GX 470 in for oil change. No problem with that. Got a text saying I need to replace water pump because they 'found engine coolant leak'. P More

by lamap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron
Feb 28, 2017 -

Germain Lexus of Easton responded

We wanted to thank you for taking our service director's call this morning. She looks forward to meeting with you to inspect your GX and review the repair recommendation. We appreciate the opportunity to service your Lexus.

February 26, 2017

What a Wonderful Experience!! Jay Jackson is over the top and second to none, this is our second time of driving out with a new Lexus RX350 and we could not be happier with our ex More

by FCAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Welch, Jay Jackson, Lyn Starcher, Bennie Fornash, Donna Mogavero
February 26, 2017

Outstanding Team and Professional Organization : I purchased Three cars from Lexus of Easton in 2016 for my Wife , Myself and granddaughter Then another new NX in February 2017 for my daughter. More

by tlatier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jackson, Bennie Fornash, Josh Miller
February 13, 2017

Special shout out to Aaron Doty I wanted to acknowledge my receipt of excellent customer service from Aaron Doty at Lexus of Easton last week when I took my Lexus ES 350 in for the 1 More

by JOSEPH M. KNAPIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Doty
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