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Germain Lexus of Easton

Columbus, OH

4.9
664 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 664 reviews

May 31, 2025

Service advisor was great. Did not oversell me. It was a great experience and would highly recommend. More

by Ryanhelon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

Ryan, we're delighted to hear you had a great experience with our service advisor at Germain Lexus of Easton. Thank you for the recommendation!

May 30, 2025

Excellent service, clear and good communication. Very happy with the service I received. Will be coming back. More

by Vgaiser5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you had an excellent experience with us at Germain Lexus of Easton! Thank you for your kind words, and we look forward to welcoming you back in the future.

May 30, 2025

Everyone is professional, keep you informed, and I know my car is getting great care. More

by Jess13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

Thank you, Jess. We look forward to seeing you again at Germain Lexus of Easton!

May 30, 2025

Jeff is very customer friendly & goes out of his way to make sure every detail is taken of & delivered promptly. He is definitely one of the best service employees I have worked with at Germain! More

by CROSSCYNDIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Jeff provided such excellent service at Germain Lexus of Easton! Our team is committed to ensuring every detail is handled with care. Thank you for sharing your experience!

May 30, 2025

Invoice differed from quote, but Donna made adjustments. Donna is amazing. Repetitive request for survey is annoying. More

by samnahem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Germain Lexus of Easton responded

Samnahem, thank you for your feedback! We're glad Donna was able to assist with the adjustments at Germain Lexus of Easton. We appreciate your patience and will take note of your comments regarding the survey requests.

May 29, 2025

As promised on time and all completed perfectly. Would definitely use them again for needed service More

by MICHAEL.BLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Germain Lexus of Easton responded

Michael, we're delighted to hear that everything was completed perfectly and on time at Germain Lexus of Easton. We look forward to assisting you with any future service needs!

May 23, 2025

Excellent customer service. They kept me aware of the status of my car with calls. More

by Lch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Germain Lexus of Easton responded

Thank you for stopping by to leave Germain Lexus of Easton a wonderful review!

May 17, 2025

Professional, courteous and knowledgeable. I have bought 2 cars now from Bob Havely and would recommend him More

by Sallmpers503@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton again, Sal! We're delighted to hear that Bob provided a professional and courteous experience. We appreciate your recommendation and look forward to serving you in the future!

May 12, 2025

My sales person was Candance. Never go to this dealership! She never had the car cleaned when she knew I was going to be there two days later. Very unprofessional and knew absolut More

by Lipps3050
Recommend Dealer
No
Employees Worked With
Candice Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Germain Lexus of Easton responded

I'm sorry to hear about your car-buying experience with our team. We strive for professionalism and thoroughness, so it's disappointing you were left feeling otherwise. Please reach out if you'd like us to address any unresolved concerns or discuss this further. Thank you, Shane Kitts - Pre-Owned Sales Manager - 614-383-4142

May 10, 2025

I and my husband went to an Eastern Lexus Dealer looking for the Lexus RX 350. The Salesman Cameron Armstrong, is friendly. He took his time to explain to us. Mr.Armstrong, he didn't pressure us to buy a ca More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Germain Lexus of Easton responded

Natalie, we're delighted to hear that Cameron provided a pressure-free experience and helped you find your new Lexus RX 350 at Germain Lexus of Easton. Enjoy the ride, and thank you for recommending us to your friends!

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