Germain Lexus of Easton

The Absolute Best They treat you like gold at Germain. Bob Havey is an outstanding person and handles himself in a professional manner at all times. He is simply the be They treat you like gold at Germain. Bob Havey is an outstanding person and handles himself in a professional manner at all times. He is simply the best new car sales person I've ever encountered. I've purchased several vehicles from Bob and he stays in touch several times during the year. Would also like to commend Ken Collins for handling our financing so efficiently and professionally. Thank you, Gary Rozanczyk More

A great turnaround! My wife found a perfect pre-owned car on the Germain web site and she was very excited about it. However, when we went in to test drive it, we found o My wife found a perfect pre-owned car on the Germain web site and she was very excited about it. However, when we went in to test drive it, we found out that someone else had purchased it right before we arrived. She was very disappointed and ready to go home and call it a day. Fortunately, Preston was our salesperson and he was super understanding and upbeat and had two other excellent suggestions that we liked even more than the original car. He was so knowledgeable and friendly and in complete command of everything that we bought a car on the spot and we absolutely love it! Thanks Preston and Germain for the great service. We'll definitely be back!! Mark and Diane Hopkins More

First time Lexus owner I am a first time Lexus owner. I recently leased a 2016 ES 350 at Germain Lexus during the December to remember sales event. My previous car was a 201 I am a first time Lexus owner. I recently leased a 2016 ES 350 at Germain Lexus during the December to remember sales event. My previous car was a 2010 Chevy malibus thus needless to say this was a Big upgrade for me. This upgrade came with a lot of high end technology. Thanks to Alena Hayden I was able to get a grasp on this technology before I left the dealership. She was professional, kind, and took her time to make sure I understood the Siri hands free technology and well as the Lexus app that lets you control and monitor your car via smart phone. Mrs. Hayden really enhanced my sales experience and it is because of her that I can maximize my Lexus's potential and get complete enjoyment from my driving experience. She is a great employee and I would highly recommend working with her as she is very knowledgable, professional, and courteous. More

Better than last RX 350 When you enter the showroom they welcome you with open arms. Sales to service they take time to listen. We love Lexus cars and bought two cars in one When you enter the showroom they welcome you with open arms. Sales to service they take time to listen. We love Lexus cars and bought two cars in one year. More

Another great sales experience I was not certain I even needed a new car- but was getting a lot of miles on my leased 2013 RX. My wife had an NX200 as a loaner and loved it- we visi I was not certain I even needed a new car- but was getting a lot of miles on my leased 2013 RX. My wife had an NX200 as a loaner and loved it- we visited our friend Bryan on Black Friday- just to see the car and ended up driving one home- a 200t. Minimum negotiation was required to keep me in a comfortable price range and the car has proven to be all I expected. The technology specialist got me all set up- delivery was a joy and we are now on our EIGHTH Lexus! More

Outstanding Service I have owned several different makes of luxury cars. No dealership has even come close to the level of personalized service that my family has receiv I have owned several different makes of luxury cars. No dealership has even come close to the level of personalized service that my family has received from Germain Lexus, specifically Alena Bankes, Service Manager. My best interests always come first when they service us. It's rare to find this in a world where personalized service is often overlooked. We currently have 3 Lexus vehicles in my family and more to come. Thank you Alena! More

Fantastic experience Preston did a wonderful job of making us feel welcome and truly seemed invested in finding the right car for us. Preston took his time and although we Preston did a wonderful job of making us feel welcome and truly seemed invested in finding the right car for us. Preston took his time and although we asked to see multiple options he never seemed frustrated or bothered by running back and forth to grab new keys or to let us take a car for a drive. Preston was very thorough and left is feeling very confidant in our purchase and in the dealership. This will certainly be my first stop for any car needs in the future! More

Dream Car Found After searching the internet for my desired car, the one car that fit my search was located at Lexus of Easton. The salesman, Preston Hutchins, helped After searching the internet for my desired car, the one car that fit my search was located at Lexus of Easton. The salesman, Preston Hutchins, helped me start to finish, and I live in another state. We started the transaction on the phone and finished on the sales floor. I got the vehicle that I wanted in the condition advertised. There were a couple unforeseen bumps along the way, but Preston and the dealership ironed them out and made my purchase a experience. An added bonus was an extremely attractive woman showed me how to operate the many bells and whistles on my new car. I would definitely recommend Lexus of Easton to all my friends. More

They addressed my main concerns with no issue My main concern with purchasing a new vehicle was to make sure both of my dogs would fit, to help me make my decision Greg suggested I bring my Great My main concern with purchasing a new vehicle was to make sure both of my dogs would fit, to help me make my decision Greg suggested I bring my Great Pyrenees with me to look at the Impreza to make sure he fit and was able to get in and out of it easily. Not many dealerships would be willing to go that extra mile but they went above and beyond. More

Easy and Painless = Wonderful! I started my search over 40 days ago and was taking my time. The first contact I made was an inquiry with Germain Lexus of Easton's Preston Hutchins. I started my search over 40 days ago and was taking my time. The first contact I made was an inquiry with Germain Lexus of Easton's Preston Hutchins. It was a short email exchange and I was not yet ready to buy. Fast forward to day 42, I saw a vehicle advertised on-line that was just put up for sale. Not yet any pictures, however, the description gave me a good idea of the features and interior color I desired. When I called to inquire about its availability, Preston happened to answer. I did not recall our email as it has been many moons and many dealers and sales rep later... Preston recalled who I was. So a little impressed, I drove down, looked over the car, we made a deal and I am an owner of a well loved RX350. Mind you the car was just acquired and full detailing was not yet completed, however, Preston and his manager, Shane Kitts, gave me the commitment that they would make sure it was fully detailed at my earliest convenience. I drove the car home, and that even dropped it off and the following day, I had a fully detail car inside and out! Thank you guys! I would recommend anyone looking for a easy and painless experience to give them a visit. If you are like me and have been shopping around, you know you can run into all kinds of sellers. When its easy and painless, its makes for a great experience. Plus the added perk of them still being great with their customer service after the purchase! Best experience for buying a car to date! - Noi N. More