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Germain Lexus of Easton

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.8
670 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 670 reviews

June 11, 2025

Kevin is always personable and willing to go the extra mile to help you understand your car’s problem. I also never feel pressured to order a service immediately when it’s not imperative, and can wait unt More

by Shelleyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Germain Lexus of Easton responded

Shelley, we're delighted to hear that Kevin provided you with such a supportive and pressure-free experience at Germain Lexus of Easton. Your appreciation means a lot to us!

June 11, 2025

Very professional and friendly staff. Excellent mechanics too. The ability to receive text updated with assessment of any other potential issues is great More

by BRYANCHOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

I can always count on good service from your company. Thank you. Everyone is very kind. More

by MMDENT1939
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 10, 2025

How many dealerships can claim this kind of consistent service? Kevin Daniels has been my service person since first 1st Lexus..he is still the best. Courtesy. Promptness. Just overall great…thanks Ke More

by DEBTONGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Germain Lexus of Easton responded

Thank you for highlighting the exceptional service at Germain Lexus of Easton! We're delighted to hear that Kevin Daniels has consistently provided top-notch assistance. We appreciate your loyalty and look forward to serving you again in the future!

June 10, 2025

Complicated situation but they recommended and completed work that was previously done by the previous owner only 6k miles ago. Unfortunate, they should have noticed the work was already done. More

by Dleland17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2025 -

Germain Lexus of Easton responded

It's disappointing to hear about your experience with the repeated work. We strive for thoroughness and accuracy, so it's concerning that this oversight occurred. Please reach out to us directly if you'd like to discuss this further or explore possible solutions. Thank you, Grant Garrison - Service Manager - (614) 383-4177

June 09, 2025

Lexus is always professional and gets the work done in a timely manner. Service people are always nice. More

by Dmase8880@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your positive experience with Germain Lexus of Easton! We're delighted to hear that our team consistently provides professional and timely service. We appreciate your support!

June 08, 2025

My Service experience was efficient and everyone in the dealership was friendly, knowledgeable and helpful. More

by Stacy_morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Germain Lexus of Easton responded

Stacy, we're delighted to hear about your positive service experience at Germain Lexus of Easton! Our team is always here to help and make sure everything runs smoothly. Thanks for sharing!

June 08, 2025

Excellent Service and Very Nice People. . .. I love the Customer Serivice They make you feel like family More

by MRMP6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you felt like family with us at Germain Lexus of Easton! Thank you for the kind words about our service and team. We look forward to welcoming you back in the future!

June 08, 2025

Very professional Service is always great. I will continue to buy my cars from Easton Lexus More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Germain Lexus of Easton responded

Dan, we're delighted we could deliver an excellent experience, and we look forward to working with you again! - Germain Lexus of Easton Team

June 07, 2025

Expensive but worth it. Great services. Kevin is always professional and helpful. Josh is a great greeter and always helps us. More

by CARB093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Germain Lexus of Easton responded

Thank you for the feedback! We're delighted to hear that Kevin and Josh provided professional and helpful service at Germain Lexus of Easton. We appreciate your support and look forward to serving you again!

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