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Germain Lexus of Easton

Columbus, OH

4.9
676 Reviews
Whether you’re in the market for a new Lexus or searching high and low for the perfect pre-owned Lexus, we want you to try Germain Lexus of Easton first. We’ve been serving local Columbus, Westerville, and Newark, Ohio, drivers for generations, and it would be our joy and privilege to help you shop for your next car.
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4130 Morse Crossing

Columbus, OH

43219

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Showing 676 reviews

June 12, 2025

I was able to get a service appointment within a short time frame. Service was fast efficient and was provided with updates. More

by Flomwaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton was able to accommodate your service needs promptly and efficiently. Thank you for sharing your experience, and we're here whenever you need us!

June 12, 2025

I bought tires and the next day my low tire in Decatur came on. Found one tire to be at 22 psi. I pressurize them to 32 and we’ll see what happens. More

by 1tbaumgardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Bob Harvey provided excellent service. He is very professional and personable. He was very patient as we made our decision More

by RMCGLOTHLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Havey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Milush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Bob provided you with excellent service at Germain Lexus of Easton. Thanks for sharing your experience!

June 12, 2025

Clean, friendly and service was completed when promised. The car wash was a bonus. Service rep was friendly. More

by lgatterdam
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that you had a positive experience with our team at Germain Lexus of Easton! It's great to know the service met your expectations and that you enjoyed the car wash bonus. Thank you for choosing us!

June 12, 2025

Well staffed and everyone was very polite and helpful. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. More

by ravenslayer1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided you with such helpful service. Thanks for sharing your experience!

June 12, 2025

This dealership is the sole reason I’ve been driving the same brand car for 20 years! The service Donna provides is second to none and Josh always welcomes me with a big hug and smile. These two individuals More

by barbgeller325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

Thank you for your loyalty and kind words about Germain Lexus of Easton, Barb! We're delighted to hear that Donna and Josh have made such a positive impact on your experience with us. It's wonderful knowing our team makes you feel like family, which is exactly what we strive for. We look forward to continuing this relationship for many more years!

June 11, 2025

I can always count on good service from your company. Thank you. Everyone is very kind. More

by MMDENT1939
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

June 11, 2025

Very professional and friendly staff. Excellent mechanics too. The ability to receive text updated with assessment of any other potential issues is great More

by BRYANCHOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Germain Lexus of Easton responded

Bryan, we're delighted to hear that you appreciated the professionalism and friendliness of our team at Germain Lexus of Easton. It's great to know that our text updates were helpful for you! Thanks for sharing your experience with us.

June 11, 2025

Kevin is always personable and willing to go the extra mile to help you understand your car’s problem. I also never feel pressured to order a service immediately when it’s not imperative, and can wait unt More

by Shelleyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Germain Lexus of Easton responded

Shelley, we're delighted to hear that Kevin provided you with such a supportive and pressure-free experience at Germain Lexus of Easton. Your appreciation means a lot to us!

June 10, 2025

How many dealerships can claim this kind of consistent service? Kevin Daniels has been my service person since first 1st Lexus..he is still the best. Courtesy. Promptness. Just overall great…thanks Ke More

by DEBTONGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Germain Lexus of Easton responded

Thank you for highlighting the exceptional service at Germain Lexus of Easton! We're delighted to hear that Kevin Daniels has consistently provided top-notch assistance. We appreciate your loyalty and look forward to serving you again in the future!

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