
Germain Lexus of Dublin
Dublin, OH
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To Whom It May Concern, I would like to express my appreciation for the outstanding service I received from Mr. McDuffie during my recent car purchase. From our first interaction, he treated me with c appreciation for the outstanding service I received from Mr. McDuffie during my recent car purchase. From our first interaction, he treated me with courtesy and professionalism, taking the time to listen to my needs and answer my questions patiently. It was clear that he was interested in helping me make the right decision rather than simply closing a sale. What stood out most was Mr. McDuffie’s respectfulness throughout the process. He communicated clearly, made me feel valued as a customer, and ensured that I was comfortable at every step. Even after the sale, he has followed up to ensure everything is going well with the vehicle. It was truly a pleasure working with Mr. McDuffie, and I would not hesitate to recommend him to others. Sincerely, Pedro Weisleder More
Everyone was very professional, thorough, helpful and patient throughout the initial contact to finally driving the car off the lot. We were expertly guided by Alain Bennett (our representative) through patient throughout the initial contact to finally driving the car off the lot. We were expertly guided by Alain Bennett (our representative) through the different Lexus products to end up with the car of our dreams and supporting services! More
Great experience once again at Lexus of Dublin. Bought a new NX with Jim McDuffie and he listens to what you are looking for. Thanks again for an easy transition!! Bought a new NX with Jim McDuffie and he listens to what you are looking for. Thanks again for an easy transition!! More
Very professional and accommodating. Always greeted when entering the dealership. Professional and friendly associates. Great experience. Always greeted when entering the dealership. Professional and friendly associates. Great experience. More
I highly recommend Jimmy McDuffie when in the market for a pre-owned vehicle at Lexus of Dublin. Jimmy was recommended to me by Josh Welsh in the Service department. Jimmy is professional yet personable, a pre-owned vehicle at Lexus of Dublin. Jimmy was recommended to me by Josh Welsh in the Service department. Jimmy is professional yet personable, and truly cares that he matches the buyer with the right vehicle to meet the needs/requirements of the buyer. He is thorough and detailed when going through the proposed purchase numbers so the buyer understands each price detail on a purchase agreement. During the price negotiation and financing processes Jimmy kept me informed as to the status of each process. It was truly a pleasure working with Jimmy. God bless Jimmy! More
The facility was very attractive. Staff was helpful and the coffee was good. We did have to revisit to get all the correct paperwork. Jimmy was an excellent salesperson. He was very Staff was helpful and the coffee was good. We did have to revisit to get all the correct paperwork. Jimmy was an excellent salesperson. He was very personable and thorough. More
Purchasing a vehicle tends to be stressful and anxiety filled, but the experience at Germain Lexus of Dublin was seamless and easy. Jimmy was such a tremendous help and we never felt pressured or defens filled, but the experience at Germain Lexus of Dublin was seamless and easy. Jimmy was such a tremendous help and we never felt pressured or defensive with Jimmy’s calming and welcoming personality. This experience was, for a lack of a better word, refreshing. The only knock was Jimmy, happens to be a big Green Bay Packer fan! We will let that slide! More
First time going to Dublin location for service. Jeff and the service crew did a great job getting my vehicle serviced along with getting the new amp for the TX ordered. This will be my new service Jeff and the service crew did a great job getting my vehicle serviced along with getting the new amp for the TX ordered. This will be my new service location for both my vehicles despite the 1:30 hour drive. Thanks again. More
The process was straight forward and simple. Everything thing was explained very well, and my wife loves our purchase. Jimmy McDuffie was his usual amazing self when assisting us! Trevor did a Everything thing was explained very well, and my wife loves our purchase. Jimmy McDuffie was his usual amazing self when assisting us! Trevor did a great job at getting us an extended warranty that will meet any future issues we may have the vehicle. More