Germain Honda of Naples - Service Center

Just Call Germain...they will take care of this! My car wouldn’t start after my last errand of the day. No stress...called AAA and asked to be towed to Germain...they’d know what to do! I called Ger My car wouldn’t start after my last errand of the day. No stress...called AAA and asked to be towed to Germain...they’d know what to do! I called Germain and gave them status...Erica Melchior called me right back and took the symptoms. ‘Just get the car here and we will figure what happened’. She offered a loaner...but I had already arranged for a ride. AAA was able to jump the battery....so I drove it to Germain...the gentleman waiting for me was so pleasant...told me he give Erica all the details... Erica called me the next morning and explained that it just needed a new battery....the starter was not an issue! And...new battery was under warranty...yay👍 Thank you! More

Excellent service. Erica was very professional. She kept us informed as to how the service on our car was coming along. Did hot have to wait long to have our car service Erica was very professional. She kept us informed as to how the service on our car was coming along. Did hot have to wait long to have our car serviced. More

First annual check up Russell took excellent care of both me and my CR-V. Everything was handled promptly and professionally. I appreciate his attention to detail and fol Russell took excellent care of both me and my CR-V. Everything was handled promptly and professionally. I appreciate his attention to detail and follow through. More

Service department As always, Tyler Smith at the Germain Honda service department took care of us and our 2012 Odyssey. We have been bring our Odyssey and Ridgeline into As always, Tyler Smith at the Germain Honda service department took care of us and our 2012 Odyssey. We have been bring our Odyssey and Ridgeline into the Honda Service dept. for many years and they have always done a great job taking care of us and our vehicles. More

The best car store in town Everyone at this dealership that I have had an interaction with has been Has been wonderful. This is one store that you can just tell that traini Everyone at this dealership that I have had an interaction with has been Has been wonderful. This is one store that you can just tell that training is an ongoing affair. Steven Hill as well as Claude Babineau are exceptional leaders. Drew Calvert is no doubt the best service advisor, Louie, the Porter is a joy. A great feeling permeates throughout. I trust these people. Thank you. More

Russell Sutton is awesome Russell Sutton helped us on multiple occasion and every time the service and professionalism were beyond par. The dealership is very customer friendly Russell Sutton helped us on multiple occasion and every time the service and professionalism were beyond par. The dealership is very customer friendly, even my 1 year old enjoyed it :) More

Great service!! Erica melchiore is one of the the best person .She very professional.proactive.i love visit with my car.shes nice .Careful about everithing in my car. Erica melchiore is one of the the best person .She very professional.proactive.i love visit with my car.shes nice .Careful about everithing in my car.wonderful .!!!!!!! More

Excellent service. Excellent expedited service in emergency situation - attentive to needs and informative. I have worked with Russell over the two years of my lease an Excellent expedited service in emergency situation - attentive to needs and informative. I have worked with Russell over the two years of my lease and I am very pleased with his personable and professional service. More

Customer for life Germain Honda service department always provides excellent service with affordable prices. Everyone is so friendly and helpful. Dave Doden provided me Germain Honda service department always provides excellent service with affordable prices. Everyone is so friendly and helpful. Dave Doden provided me with great service taking care of all my needs. I will be a customer for life! More

Good job Great services thank you it was very nice and helpful I will always recommend Tyler Smith like a very professional. I was very pleased and decided tha Great services thank you it was very nice and helpful I will always recommend Tyler Smith like a very professional. I was very pleased and decided that I would buy a car for my wife at this car dealership More