Germain Honda of Naples - Service Center

The gentleman who took my car in was so kind. He indicated the service dept. would need my car for one hour and he was right on. Great waiting area with coffee and tables that were 6 ft. apart. Ve indicated the service dept. would need my car for one hour and he was right on. Great waiting area with coffee and tables that were 6 ft. apart. Very impressed!! More

Always excellent service !!!! Thank you Frank Silva for the best customer service/experience ever!! Always accommodating , friendly and professional Keep doing what your doing. Thank you the best customer service/experience ever!! Always accommodating , friendly and professional Keep doing what your doing. Thank you More

Very impressed with Mr Santos Vargas, your customer advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. advisor, and service performed. He was attentive, considerate. Service was able to identify the problem and fixed it. More

Frank in service was excellent and everyone in the store helping my children as we waited in service. I can’t believe the cost of service either. I thought dealerships were expensive? Ha, best deal in town helping my children as we waited in service. I can’t believe the cost of service either. I thought dealerships were expensive? Ha, best deal in town for your service no matter the make an model. Had new tires, oil, fluids, front end alignment, new headlights on a minivan. $800!!! Are you kidding me!! That’s less then the tires only anywhere else. More

My service advisor was Joel Schuchmann and he was excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and per excellent. I could not have asked for a better experience. I left a previous auto dealership as I was extremely dissatisfied with the service and personnel, after having been with that dealership for at least 20 years. Joel restored my faith in auto dealership service with his knowledge, timeliness, efficiency, and ability to keep me fully informed as I waited for service. I could not be more pleased. More

Scheduled an appointment for an oil change at Germain Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaini Honda and David Doden had me in and out in less than one hour. I was pleased with his service and friendly attention to reviewing my car and explaining what future service may require attention. More

David Doden is excellent and takes real good care of us. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. The service manager, Claude Babineau, is always around if someone needs him and runs a tight ship. More

As always another excellent service experience at Germain Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and enterta Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and entertainment in a comfortable and pleasant environment while waiting are a major plus and asset. My car gets the TLC treatment and my Si runs like a top. Love the people, products and service at Germain Honda and I'll be back, Hey, when are we getting a Honda sports car? LOL☺ More

My 2006 Accord with 206,000+ miles was brought into Germain Honda for evaluation and eventual repair. I was most impressed with the service, concern, and overall professional demeanor of Frank Silva. Germain Honda for evaluation and eventual repair. I was most impressed with the service, concern, and overall professional demeanor of Frank Silva. My air conditioning is now up and running. Frank went way beyond "the call of duty" to get things going! Thank you Frank and remember to "keep 'em on the short grass!" More

Thanks Germain and Frank Silva for another great service experience. It’s so great to see an organization takes customer satisfaction so seriously. It works. I wouldn’t go anywhere else. experience. It’s so great to see an organization takes customer satisfaction so seriously. It works. I wouldn’t go anywhere else. More