Germain Honda of Naples - Service Center

Paul Liberto, Service Advisor, was excellent. He listened to my concerns and addressed the main issue of correcting the problem. Thank you, it was much appreciated! to my concerns and addressed the main issue of correcting the problem. Thank you, it was much appreciated! More

Thank you....David goes above and beyond all expectations. He kept informed about the progress of your car and will take care of you while you wait. expectations. He kept informed about the progress of your car and will take care of you while you wait. More

Joel was very professional and accommodating. He guided me thru the process and made some very good recommendations. I had a noise and it was related to changing the trans fluids. Which Joel recommended d me thru the process and made some very good recommendations. I had a noise and it was related to changing the trans fluids. Which Joel recommended doing. Great sealer and staff. More

I was very happy with the service I received at Germain Honda. Frank Silva was very helpful and knowledgeable. It was a pleasure to do business with him. Honda. Frank Silva was very helpful and knowledgeable. It was a pleasure to do business with him. More

Had appointment for an oil change and tire rotation. I was greeted immediately. The vehicle was ready when promised. Service advisor was Joel Schumann. Everyone was cordial. Pleasant experience was greeted immediately. The vehicle was ready when promised. Service advisor was Joel Schumann. Everyone was cordial. Pleasant experience More

Frank Silva & Claude Babineau are two first class guys. I'm from Massachusetts and I can't thank them enough for the help I received. I'm from Massachusetts and I can't thank them enough for the help I received. More

Frank Silva assisted me for my first service appointment on my car. He was very informative and explained what was included in the service plan and what was recommended. on my car. He was very informative and explained what was included in the service plan and what was recommended. More

Erica Melchiore assisted us on our service visit on Jan. 19, 2021. She was very considerate and understanding of our needs. We are so happy that she is back at Germain Honda of Naples. Keep her! 19, 2021. She was very considerate and understanding of our needs. We are so happy that she is back at Germain Honda of Naples. Keep her! More

Tyler Smith always goes above & beyond to provide the best service. He never pushes things that dont need to be done either. He is very honest and friendly too ! best service. He never pushes things that dont need to be done either. He is very honest and friendly too ! More

This service department is an embarrassment. They lie, cheat, and steal. The service Manager is rude and reflects poorly on the rest of the dealership. They will mislead you and when you politely ask for cheat, and steal. The service Manager is rude and reflects poorly on the rest of the dealership. They will mislead you and when you politely ask for an explanation they will say it is what is ask more questions next time. There will not be a next time because of your service Manager and the new Passport this spring will be purchased at coconut point due the type of people they choose to let manage their service. Sorry to say this 20 year relationship has come to a close. More