Germain Honda of Naples - Service Center

I worked with Claude the manager and he was excellent and Pedro Rodrigues was very good Pedro Rodrigues was very good More

Had a slow leak in front passenger side tire when I called Germain and spoke with Marcus Seidman he got me in the same day and was prompt in advising me of the problem and solution. Great customer serv called Germain and spoke with Marcus Seidman he got me in the same day and was prompt in advising me of the problem and solution. Great customer service and concern for their customers. Thank you Marcus for getting me back on the road quickly. More

The folks at Germain Honda are what make this dealership stand out. Pedro Rodriguez in the service department is doing great! stand out. Pedro Rodriguez in the service department is doing great! More

I took my Accord in for an oil change and yearly check. I let Marcus Seidman know that my washer fluid needed to be filled and he said that’s part of the service. As I was leaving I tried my washer to clea I let Marcus Seidman know that my washer fluid needed to be filled and he said that’s part of the service. As I was leaving I tried my washer to clean my windshield and there was no washer fluid. When I got home, Marcus had texted me to see if my experience was satisfactory. I responded about the washer fluid and Marcus texted back that there could be a leak or a clog in the system and he said to bring the car back and have it checked out. I took the car back 2 days later and the young man that checked me in checked the fluid and it was empty so he filled it and it’s been fine. More

Santos Vargas was pleasant,efficent explained everything to me. The service was great. I will always request him when my car needs service. Thank you to me. The service was great. I will always request him when my car needs service. Thank you More

I recently moved to Fort Meyers from IL and I'm used to a high level of customer service from my local dealership in Illinois. I've been to two of my nearest Honda Dealerships and nothing compares to Germain high level of customer service from my local dealership in Illinois. I've been to two of my nearest Honda Dealerships and nothing compares to Germain Honda of Naples. From the time you pull in into the service department and are greeted by the porters and through the whole process the quality of service can be rated excellent. My service advisor David Doden did an excellent job explaining what was done to the vehicle. We have 5 Honda vehicles in my family and from now on we will drive to Germain Honda of Naples for service. More

You cannot go wrong taking your vehicle to Germain Honda's service department. Ask for Santos Vargas as he is a knowledgeable, friendly and efficient advisor. Honda's service department. Ask for Santos Vargas as he is a knowledgeable, friendly and efficient advisor. More

Frank Silva was knowledgeable, courteous and kind. Service was some of the best ever had, Service was some of the best ever had, More

I recently took my 2017 Accord into Germain on a Saturday morning for its 30,000 mile service. Frank Silva, my service advisor, kept me apprised of the progress on my car and explained the required services morning for its 30,000 mile service. Frank Silva, my service advisor, kept me apprised of the progress on my car and explained the required services vs those that weren't really necessary. I was in and out in 2 hours. I've been a customer at Germain for almost 5 years and have never had a bad experience when taking my car in for service. They are very efficient, their waiting area is comfortable, and their prices are fair. More

I am a new customer to Germain Honda. I was delighted with the thorough examination of my car and with the courtesy of Service Adviser David Doden. He addressed each of my concerns and I was delighted with the thorough examination of my car and with the courtesy of Service Adviser David Doden. He addressed each of my concerns and the charge for the work done was very fair. This is an honest dealership. You will be in good hands. More