Germain Honda of Naples - Service Center

As always another excellent service experience at Germain Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and enterta Honda of Naples. Frank Silva and his crack team of mechanics and the customer lounge make the experience a painless one. Snacks, coffee and entertainment in a comfortable and pleasant environment while waiting are a major plus and asset. My car gets the TLC treatment and my Si runs like a top. Love the people, products and service at Germain Honda and I'll be back, Hey, when are we getting a Honda sports car? LOL☺ More

My 2006 Accord with 206,000+ miles was brought into Germain Honda for evaluation and eventual repair. I was most impressed with the service, concern, and overall professional demeanor of Frank Silva. Germain Honda for evaluation and eventual repair. I was most impressed with the service, concern, and overall professional demeanor of Frank Silva. My air conditioning is now up and running. Frank went way beyond "the call of duty" to get things going! Thank you Frank and remember to "keep 'em on the short grass!" More

Thanks Germain and Frank Silva for another great service experience. It’s so great to see an organization takes customer satisfaction so seriously. It works. I wouldn’t go anywhere else. experience. It’s so great to see an organization takes customer satisfaction so seriously. It works. I wouldn’t go anywhere else. More

Service is always great at Germain Honda. I have a 2012 Service is always great at Germain Honda. I have a 2012 CR-Z with about 62,000 miles. I have babied this car since I drove it off the lot. Germai Service is always great at Germain Honda. I have a 2012 CR-Z with about 62,000 miles. I have babied this car since I drove it off the lot. Germain Honda always respects my wishes as though they, too love my car as much as I do. Santos Vargas is my guy and I will continue to request him each time I return for service. More

Thank you Frank Silva for your amazing and patient help and service during my mother-in-law's recent car situation! We were extremely pleased with how it all turned out! and service during my mother-in-law's recent car situation! We were extremely pleased with how it all turned out! More

Quick, courteous advisory assistance in working thru repairs that met my budget. I appreciate the cleanliness of the showroom waiting area and snack that tied me over until after the repair. Much appre repairs that met my budget. I appreciate the cleanliness of the showroom waiting area and snack that tied me over until after the repair. Much appreciated. Happy to have Tyler as my service advisor who knows my car’s history every time I visit your location. More

The Service Department and the Sales Department were clean, comfortable and welcoming. Steven Walberg was knowledgeable, courteous and streamlined the entire process. I would highly recommend him. clean, comfortable and welcoming. Steven Walberg was knowledgeable, courteous and streamlined the entire process. I would highly recommend him. More

RE: David DodenThe quintessential Service Advisor. My RE: David Doden The quintessential Service Advisor. My wife and I were stranded in a city that we just came to visit. My Honda Insight told me that RE: David Doden The quintessential Service Advisor. My wife and I were stranded in a city that we just came to visit. My Honda Insight told me that I had a Systems Failure and Do Not Drive. The car was so locked up that I couldn’t put it into Neutral and push it off the road. I had Car towed to Germain Honda of Naples . The first person I spoke to was David. He made us feel comfortable and reassured us that he would do his best. Well David under promised, but OVER DELIVERED. 25 hours after the mechanical fuel pump failure, he had us on our way .Thanks you David. You are the best! More

Great service as always from Tyler Smith at Germain. Tyler always goes above and beyond to make sure customers are satisfied. He's why we return to Germain for service. Tyler always goes above and beyond to make sure customers are satisfied. He's why we return to Germain for service. More

Service appointment was quick and efficient. Frank was terrific. He even went the extra mile to have the detailing pros look at a scratch and they repaired it on the spot. Thank you again! terrific. He even went the extra mile to have the detailing pros look at a scratch and they repaired it on the spot. Thank you again! More