Back

Germain Honda of Naples - Service Center

Naples, FL

4.9
689 Reviews

689 Reviews of Germain Honda of Naples - Service Center

Sort by
April 29, 2023

Great service! ! Charles Schulze was very attentive and understood very well what I needed. He helped me to have the service done. Charles Schulze was friendly and I More

by Boris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schulze
May 09, 2023 -

Germain Honda of Naples responded

We are happy to know that Charles provided you with such a positive service experience that you are already thinking about next time. Our team looks forward to our continued relationship, see you then. Best Regards, Don Nelson General Manager

April 29, 2023

Charles Schulze took excellent care of my car issues. My low oil light had come on a week before but couldn't get an appointment for almost 3 weeks. Because I was uncomfortable with the oil and servic More

by gatorbud34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Schulze
May 09, 2023 -

Germain Honda of Naples responded

Thank you for sharing Charles' commitment to customer satisfaction. We are pleased to know he recognized your concern and took immediate action to ensure you and your vehicle were taken care of. Best Regards, Don Nelson General Manager

April 29, 2023

Although I could not get scheduled for an oil change appt for two weeks Charles Schulze made it well worth the wait. Courteous and yet business minded during the transaction. It was a pleasure,. More

by Spider
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Charles Schulze
May 09, 2023 -

Germain Honda of Naples responded

Thanks! We're happy to hear that you had a great experience with Charles and that he made sure your car was well taken care of. We appreciate your business and look forward to working with you again. Best Regards, Don Nelson General Manager

April 28, 2023

Dave Doden And the Germain service team did an excellent job on servicing my 2013 Honda Odyssey. More

by vdibeler@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Germain Honda of Naples responded

Thank you for choosing Germain Honda of Naples for the service of your Honda Odyssey. We appreciate your business and positive feedback. Best Regards, Don Nelson General Manager

April 24, 2023

Needed attention right away as battery stopped working, needed oil change etc. for our trip back to Maine. Work was done in one day. More

by patteodonnell1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Germain Honda of Naples responded

Thank you for the great service review. We strive every day to impress our customers and ensure they are back on the road as soon as possible! We wish you safe travels on your return to Maine. Best Regards, Don Nelson General Manager

April 21, 2023

Santos vargas was so nice and he would keep me in the loop about my car More

by lopeznava90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Apr 24, 2023 -

Germain Honda of Naples responded

We're happy to hear that you had a great experience with Santos and that he made sure your car was well taken care of and you were kept updated. We appreciate your business and look forward to working with you again in the future. Best Regards, Don Nelson General Manager

April 17, 2023

Pedro Rodriquez was excellent. He was very personable and efficient. How nice it was to deal with him. More

by David_ervin09
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only dealt with Pedro Rodriquez.
Apr 18, 2023 -

Germain Honda of Naples responded

Thank you so much, David! Nothing means more to us than your total satisfaction with our work, so thank you for letting us know how happy were with this service visit. We know Pedro enjoyed assisting you and we look forward to serving you again! Best Regards, Don Nelson General Manager

April 17, 2023

The work was good, and service advisor, Marcus was excellent! I have been to the service department previously and have had positive experiences each time. More

by Hpsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seref Denizeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Apr 17, 2023 -

Germain Honda of Naples responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your Honda during your visit. We appreciate your continued business and look forward to seeing you next time! Best Regards, Don Nelson General Manager

April 14, 2023

My last car service was with Pedro Rodriguez, him and the rest of the Honda team are always great and very welcoming! Best dealership in Naples! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Apr 17, 2023 -

Germain Honda of Naples responded

Melissa, we are thrilled to learn that you were satisfied with Pedro and our service staff. It is always our goal to provide quality service throughout the entire process. Thanks again and we hope you have a great day! Best Regards, Don Nelson General Manager

March 27, 2023

Santos and the whole Honda service team was truly exceptional with the service they provided. i won’t ever think twice about servicing my Honda anywhere else. big thanks everyone! More

by edestine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Mar 27, 2023 -

edestine responded

thank you to you all for your continued assistance and high quality service!

...
38
...