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Germain Honda of Naples - Service Center

Naples, FL

4.9
623 Reviews

623 Reviews of Germain Honda of Naples - Service Center

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October 28, 2021

Great experience. Friendly. Quick. Clear information. Nice people. Good good good good good good good More

by Preedjr08
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Germain Honda of Naples responded

Thank you for sharing your positive experience. Please let us know if you need anything further. Best Regards, Don Nelson General Manager

October 26, 2021

We recommend Germain Honda's service department. Our service advisor is Santos Vargas. Santos provides exceptional service and is good about keeping us up to date on the status of our service or repai More

by JennP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Oct 26, 2021 -

Germain Honda of Naples responded

Jenn, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda of Naples with only the best there is to offer. Best Regards, Don Nelson General Manager

October 12, 2021

I recently purchased a brand new 2021 Honda Accord Sport from Germain Honda of Naples back in April and had the most fantastic experience. I am leaving an additional review for my recent visit to their Serv More

by kayleedeluga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Silva, Service Advisor
Oct 13, 2021 -

Germain Honda of Naples responded

Your complete satisfaction is the focus of our team here at Germain Honda of Naples. We are happy to know that Frank and our team were able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, Don Nelson General Manager

October 04, 2021

Dave doden did a good job when I recently went in for a problem without a reservation. I was in and out within an hour and everything is fine. More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Germain Honda of Naples responded

Thank you for letting us know that David was able to quickly address your concern and provided you with a quality experience. Best Regards, Don Nelson General Manager

October 03, 2021

Great service 😅Joel Schuchmann was the service Advisor Great service 😅 Joel Schuchmann was the service Advisor that help me. I was very impressed with the service and will return. This was the second More

by Fkassimis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Schuchmsnn
Oct 04, 2021 -

Germain Honda of Naples responded

We appreciate your kind words and for taking the time to leave Joel this positive review. Best Regards, Don Nelson General Manager

Oct 04, 2021 -

Fkassimis responded

great service and very helpful

Oct 18, 2021 -

Fkassimis responded

Thanks for the great service

Oct 18, 2021 -

Fkassimis responded

Thanks for the great service.

Oct 18, 2021 -

Fkassimis responded

Great service

October 01, 2021

I am so pleased at the service attention I received from David Doden. He got me in quickly and ordered the windshield wiper motor replacement that was needed. This repair was completely under warranty, wh More

by Elaine L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Germain Honda of Naples responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Germain Honda of Naples. We hope you have a great day! Best Regards, Don Nelson General Manager

September 29, 2021

Joel did great job. Shuttle so helpful. Alacarte menu texted to me for items I approve and decline is brilliant. Great job by all! More

by Fit in Naples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel
Sep 30, 2021 -

Germain Honda of Naples responded

We're happy to hear that Joel made sure your car was well taken care of, and that it was a smooth, hassle-free experience. We appreciate your business and look forward to working with you again in the future. Best Regards, Don Nelson General Manager

September 27, 2021

We had a wonderful first experience as a first time Service Client at Germain Honda of Naples. David Doden was our Service Advisor. He was knowledgeable, helpful, personable, and accommodating. He even More

by PaPa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Germain Honda of Naples responded

We appreciate you choosing Germain Honda of Naples for your automotive service needs and thank you for taking the time to share your opinion. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We look forward to building a long and lasting relationship, Best Regards, Don Nelson General Manager

September 21, 2021

My service was covered by my extended warranty. Mr. Santos Vargas made sure I understood what repairs were needed. Good as new! More

by Jm8150
Price
Recommend Dealer
Yes
Employees Worked With
Santos Vargas
Sep 21, 2021 -

Germain Honda of Naples responded

I'm happy you're pleased with your service and that we were able to help. If there's anything else you need in the future, please let us know. Best Regards, Don Nelson General Manager

September 18, 2021

Don’t buy parts at this dealer! Germain quoted me $70 with tax for a gas cap! I went on-line to a Honda dealer in VA and they charged me $32 for the same genuine Honda part! Shop elsewhere! More

by Tbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Whoever answered phone
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