623 Reviews of Germain Honda of Naples - Service Center
Great experience. Friendly. Quick. Clear information. Nice people. Good good good good good good good Nice people. Good good good good good good good More
We recommend Germain Honda's service department. Our service advisor is Santos Vargas. Santos provides exceptional service and is good about keeping us up to date on the status of our service or repai service advisor is Santos Vargas. Santos provides exceptional service and is good about keeping us up to date on the status of our service or repairs. He's the best! More
I recently purchased a brand new 2021 Honda Accord Sport from Germain Honda of Naples back in April and had the most fantastic experience. I am leaving an additional review for my recent visit to their Serv from Germain Honda of Naples back in April and had the most fantastic experience. I am leaving an additional review for my recent visit to their Service Department. Wow. I worked with Frank Silva and he was amazing. Not only was he patient and thoughtful, he really went out of his way to walk through every step of the process and went the extra mile when it came to checking in on my car. He called me directly to let me know the update on my car within a few hours and assured me my car had a clean bill of health. I would HIGHLY recommend this entire dealership to anyone looking for a new or used car and huge shout out to Frank specifically- you were fantastic!!! Thank you Germain Honda!! More
Dave doden did a good job when I recently went in for a problem without a reservation. I was in and out within an hour and everything is fine. problem without a reservation. I was in and out within an hour and everything is fine. More
Great service 😅Joel Schuchmann was the service Advisor Great service 😅 Joel Schuchmann was the service Advisor that help me. I was very impressed with the service and will return. This was the second Great service 😅 Joel Schuchmann was the service Advisor that help me. I was very impressed with the service and will return. This was the second time he has help me. More
I am so pleased at the service attention I received from David Doden. He got me in quickly and ordered the windshield wiper motor replacement that was needed. This repair was completely under warranty, wh David Doden. He got me in quickly and ordered the windshield wiper motor replacement that was needed. This repair was completely under warranty, which was a great surprise to me! More
We had a wonderful first experience as a first time Service Client at Germain Honda of Naples. David Doden was our Service Advisor. He was knowledgeable, helpful, personable, and accommodating. He even Service Client at Germain Honda of Naples. David Doden was our Service Advisor. He was knowledgeable, helpful, personable, and accommodating. He even got my wife’s Prius into the Service Department without an appointment to find out the cause of the terrible smell in her car. It turned out that rats got into her car. His Team took care of the problem and also did excellent work on our Honda Ridgeline. David explained the work to be done and the cost to do it. He also gave us an excellent tip to avoid rats in our cars in the future. We were completely satisfied with our Service experience. We will be like my term customers. More
Don’t buy parts at this dealer! Germain quoted me $70 with tax for a gas cap! I went on-line to a Honda dealer in VA and they charged me $32 for the same genuine Honda part! Shop elsewhere! with tax for a gas cap! I went on-line to a Honda dealer in VA and they charged me $32 for the same genuine Honda part! Shop elsewhere! More