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Germain Honda of Naples - Service Center

Naples, FL

4.9
689 Reviews

689 Reviews of Germain Honda of Naples - Service Center

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August 29, 2023

David Doden is the best. He is knowledgeable, accommodating, and does a great job of explaining the repairs. David is pleasant to work with and the primary reason I go to More

by always sunny in naples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
Aug 29, 2023 -

Germain Honda of Naples responded

Thank you! We're happy to hear that you had another great experience with David and that he makes sure your car is well taken care of. We appreciate your business and look forward to working with you again in the future. Best Regards, Don Nelson General Manager

August 28, 2023

My service rep, Landon Bates, took care of me and my car. He was both polite and knowledgeable. The service was handled quickly and professionally. More

by elight65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 28, 2023 -

Germain Honda of Naples responded

Thank you so much! We're delighted to know how pleased you were with Landon's assistance. Please don't hesitate to reach out if Landon and the Germain Honda team may help you again. It's always our pleasure! Best Regards, Don Nelson General Manager

August 26, 2023

The service was excellent! Landon Bates was so helpful and made sure that my car got finished in a timely manner. He also explained everything to a T so that I had no confusion More

by tamrelc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 28, 2023 -

Germain Honda of Naples responded

Thanks so much! Your trust in Landon and our service team is an honor. We look forward to more opportunities to continue earning your business with a service like this. Thanks for choosing Germain Honda! Best Regards, Don Nelson General Manager

August 25, 2023

Very happy my service rep. David Doden was right on with everything. Took care of me right away. With a. friendly attitude. More

by donnaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Germain Honda of Naples responded

Your complete satisfaction is why we're here. Please let us know if there is anything else we can help you with. Thank you for choosing Germain Honda of Naples! Best Regards, Don Nelson General Manager

August 22, 2023

Landon Bates In service department was an excellent customer service person. Very knowledgeable and polite More

by rheasteffen48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 22, 2023 -

Germain Honda of Naples responded

Our goal is to ensure a positive service experience for every guest that visits. Thank you for sharing yours. Best Regards, Don Nelson General Manager

August 21, 2023

I live in Cape Coral Fl ,In the past 10-15 years I have owned 5 Hondas when I had a problem I always called Dave Doden informed him what it was I received A correct answer no xx made a an appointment took More

by zeeman122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Germain Honda of Naples responded

Your continued business and trust in David mean so much to us all. Thank you for sharing. Best Regards, Don Nelson General Manager

August 20, 2023

Thank you all for what you do. Top notch service. Thank you David Doden and Lenny More

by bambam006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only know him as Lenny
Aug 21, 2023 -

Germain Honda of Naples responded

We thank you for choosing Germain Honda of Naples for your automotive service needs. Best Regards, Don Nelson General Manager

August 19, 2023

Very informative and helpful. Landon Bates really understood my needs. My car was serviced in a expeditious manner and I was on my way in no time. I was very satisfied with e More

by Richytzzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bates
Aug 21, 2023 -

Germain Honda of Naples responded

Thanks! We're happy to hear that you had a great experience with Landon and that he made sure your car was well taken care of. We appreciate your business and look forward to working with you again. Best Regards, Don Nelson General Manager

August 17, 2023

My service rep, David Doden, was responsive and took care of everything. I was impressed and very pleased. More

by jhgazdic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Germain Honda of Naples responded

Creating positive service experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful and sharing your experience with David. Stay safe! Best Regards, Don Nelson General Manager

August 15, 2023

We were very satisfied with everything at Germain Dealership. Everyone was courteous and most professional More

by jimgibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Doden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claude Babineau, Andrew Calvert
Aug 16, 2023 -

Germain Honda of Naples responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Don Nelson General Manager

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