Germain BMW of Naples - Service Center

Top notch service in both sales and service areas. Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confi Jeremy Bongle is outstanding. He always provides efficient, fair and friendly service whenever we bring our car in for service, We always feel confident that he will take care of our car as if it were his own. More

Unbeatable service I have worked with Germain BMW for the last 8 years. I have never dealt with a dealership that understands customer service better. From start to fin I have worked with Germain BMW for the last 8 years. I have never dealt with a dealership that understands customer service better. From start to finish... always exemplary service. Mr Grey is the super star of the service department. Courteous, professional and knowledgeable. More

Great experience! George is fantastic; prompt, responsive, and even proactive when I didn’t expected it. ...he had my car delivered to my driveway after I had it servi George is fantastic; prompt, responsive, and even proactive when I didn’t expected it. ...he had my car delivered to my driveway after I had it serviced, wow, very much appreciated! More

Great experience I recently moved from Spring Hill Florida, Christian was very professional, courteous and extremely helpful. I would definitely comeback and recommend I recently moved from Spring Hill Florida, Christian was very professional, courteous and extremely helpful. I would definitely comeback and recommend the services to others! More

Excellent Service We just moved to Naples from Minnesota. To find out that the tire on my x3 was leaking the air. So we went to the dealer and had a wonderful service. We just moved to Naples from Minnesota. To find out that the tire on my x3 was leaking the air. So we went to the dealer and had a wonderful service. Very professional and friendly staff.staff. We are very pleased with them More

Annual X5 servicing My experience with BMW and Moises Marante could not have been better. From my arrival at BMW, picking up the loaner, until picking up my X5 the next My experience with BMW and Moises Marante could not have been better. From my arrival at BMW, picking up the loaner, until picking up my X5 the next day, things went smoothly and graciously. The servicing seems to have gone great. They checked out a little question I had with the tailgate. The whole service details were explained to me. What a fine job by professional personnel. More

Adrian Pena As always, Adrian was courteous and helpful. Service visits to Germain BMW are always a pleasure. I would highly recommend Germain BMW and Adrian to As always, Adrian was courteous and helpful. Service visits to Germain BMW are always a pleasure. I would highly recommend Germain BMW and Adrian to my friends and family. Thank you! More

George is The best! He always has my back. He is a great counselor! I appreciate how he guides me in the right direction. I like him as a down to earth person. He always has my back. He is a great counselor! I appreciate how he guides me in the right direction. I like him as a down to earth person. More

Awesome service I been in Naples bmw service for many times I feel more trust about the service each time I visited bmw to fixing my car I really appreciate the great I been in Naples bmw service for many times I feel more trust about the service each time I visited bmw to fixing my car I really appreciate the great service. And for sure I share my great experience in bmw Naples with my friend. And specially I want to thank the supervisor. Adrian Pena . Hi did excellent job to care about how to build customers for bmw company . Thanks for everyone. Ayman Elgazzar. More

Excellent experience in Parts and Service Cameron Whitaker of Germain BMW, Naples,FL was so very nice and knowledgeable in helping me to look up and find the correct parts to order for my 2002 Cameron Whitaker of Germain BMW, Naples,FL was so very nice and knowledgeable in helping me to look up and find the correct parts to order for my 2002 BMW 330ci convertible. He took the time to make sure that everything that I wanted to have replaced with new parts was done correctly by looking at my car and checking the accuracy of the various parts that I ordered. He was a pleasure to do business with him, and he is certainly an excellent representative for both BMW and Germain BMW of Naples, FL. Chuck Griffith of Service was also very nice and knowledgeable in ensuring that the correct services were done on my car .He has been a pleasure to deal with in every way. Helene J. Naimon. Naples, FL ( satisfied customer ) More