Germain BMW of Naples - Service Center

Maintenance + Part Replacement Since moving to Naples over a year ago, I've been to the dealership on a few occasions for maintenance. Chuck Griffith is always on top of things and Since moving to Naples over a year ago, I've been to the dealership on a few occasions for maintenance. Chuck Griffith is always on top of things and makes sure I'm satisfied with my visit and the work done. I drive my dream car which I've owned for 10 years and it's good to know that it will be taken care of. More

Excellent after sales service Bought my car three years ago and still experiencing excellent service. Nothing is too much trouble for Chuck, my service manager. I have found them Bought my car three years ago and still experiencing excellent service. Nothing is too much trouble for Chuck, my service manager. I have found them to be more than fair on service charges and extremely efficient. Overall, difficult to beat their service. More

Service I went in last week for maintenance and chuck Griffith helped me with the service and gave me a rental car for me and my grandkids to go home since my I went in last week for maintenance and chuck Griffith helped me with the service and gave me a rental car for me and my grandkids to go home since my car was going to take a few days he help so much and I’m very thankful for him More

Best Dealership ever I have bought BMWs from other BMW dealerships and had them serviced at other BMW dealerships and let me tell you Germain BMW is the best at both! I br I have bought BMWs from other BMW dealerships and had them serviced at other BMW dealerships and let me tell you Germain BMW is the best at both! I brought my BMW in for service to Germain BMW. My service advisor was Jermey Bongle he took fantastic care of me and my vehicle. He was very friendly and very knowledgeable. He was able to order my parts and have my car repaired on the same day which was incredible! More

Wonderful service and customer service I highly recommend George Donovan in service. I have been working with him for couple years and always appreciates all he does for me. He always goes I highly recommend George Donovan in service. I have been working with him for couple years and always appreciates all he does for me. He always goes above and beyond for me as well as his other customers from what I see. He's efficient and understands that your time truly matters. I always enjoy coming into the dealership for service I am always treated with respect. I definitely recommend this dealership and to work with George Donovan when your there for service. More

Adrian provides comprehensive service Adrian provides comprehensive service and frequent updates, even noting issues that were not part of the original service ticket and offering assistan Adrian provides comprehensive service and frequent updates, even noting issues that were not part of the original service ticket and offering assistance in warranty repair coverage - great follow through and personality! More

Excellent Service Throughout I never have a concern when I schedule service for either our 7 Series or X5 M at Germain BMW as they always get it right and done on time. I never have a concern when I schedule service for either our 7 Series or X5 M at Germain BMW as they always get it right and done on time. More

A truly great dealership with and excellent product Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BM Having owned BMWs throughout the USA and Europe, I can personally attest to the greatness of Germain BMW. They exceed the experiences I had with a BMW owned store in Dusseldorf,, Germany. Their success is basic business skills. Get the right people and product in a great facility and everything will work properly. I lease two BMWs and I could not be more pleased wiht the dealership. Every aspecit of interactions with staff and management has been excellent. More

Exceptional Professional Service This Company provides a real value added benefit. The quality of service/attention to the customer is thoroughly extended. From beginning to completi This Company provides a real value added benefit. The quality of service/attention to the customer is thoroughly extended. From beginning to completion there's a calming exchange of dialog with a well skilled Service Staff. Rhoel Gray & his team are the consummate Managers making us feel the purchase of their product was the final assurance of a successful experience. More

Quick, thorough and be dependable George is the best service advisor I have ever worked with and I plan to continue our relationship as long as I own a BMW. George is the best service advisor I have ever worked with and I plan to continue our relationship as long as I own a BMW. More