Germain BMW of Naples - Service Center

Service Jeremy Bongle always does a good job. The loaner makes the experience much more convenient. It is sometimes difficult to get through on the phone. Jeremy Bongle always does a good job. The loaner makes the experience much more convenient. It is sometimes difficult to get through on the phone. More

Excellent service experience with Cory Hespeler. I arrived with a serious service need on a Friday morning. Although I had no appointment Corey Hespeler got my BMW looked over/diagnosis and corrected I arrived with a serious service need on a Friday morning. Although I had no appointment Corey Hespeler got my BMW looked over/diagnosis and corrected my problem in less than 2 hours. He was excellent in representing the best of Germain BMW of Naples. Thank you Corey! More

Excellent service I took my car in, in December and at first it was difficult to determine the problem. When my engine light came on again, I made an appointment and I took my car in, in December and at first it was difficult to determine the problem. When my engine light came on again, I made an appointment and went back. This time they kept my car several days, a part was ordered and installed and the problem has been solved. I very much appreciated having drivers who took me home and picked me up again. They were very courteous and professional. I would not hesitate to recommend Rhoel. More

Excellent service experience with Chuck Griffith Several years ago I called Germain BMW for service because I was not satisfied with my previous maintenance experience with another Florida BMW dealer Several years ago I called Germain BMW for service because I was not satisfied with my previous maintenance experience with another Florida BMW dealer's service department. I feel very fortunate that I reached Chuck Griffith at Germain and I have trusted them with my service needs ever since. I can always rely on the service advice I receive from Chuck. He makes it very easy for me to sort out what work needs to be accomplished and the urgency or non-urgency of that work. Cost estimates I receive from him and the Germain service group have always been reliable. More

Great service in a clean, well run dealership. Ask for George Donovan to be your service manager. The dealership is also a fine place to purchase a car. Ask for Max George Donovan to be your service manager. The dealership is also a fine place to purchase a car. Ask for Max More

Rhoul Gray is a wonderful service representative he always takes care of my vehicle as if it was his own. He has been my service representative for several years. Diane Trask always takes care of my vehicle as if it was his own. He has been my service representative for several years. Diane Trask More

Moises Marante is my adviser. He is professional, attentive to details and a good communicator. They figure out what was wrong with my BMW X1 and accommodated all my needs. Moises knows I know nothin attentive to details and a good communicator. They figure out what was wrong with my BMW X1 and accommodated all my needs. Moises knows I know nothing about cars but I feel confident he is trustworthy and my warranty covered all repairs. More

Charles Griffith is my advisor and he is and always has been extremely helpful. He makes you feel like family and always has your car ready on time been extremely helpful. He makes you feel like family and always has your car ready on time More

Great Attention to Customer in Service Department Chuck is the best with his customers. Always willing to please and help out. Chuck is always great with follow-up to make sure your vehicle was fixe Chuck is the best with his customers. Always willing to please and help out. Chuck is always great with follow-up to make sure your vehicle was fixed properly. More

Adrian Pena is always consistently outstanding in his immediate response and personable approach to solving major or minor issues with my BMW. His service keeps me coming back to BMW. immediate response and personable approach to solving major or minor issues with my BMW. His service keeps me coming back to BMW. More