Germain BMW of Naples - Service Center

Bill Emerson has been my service advisor for 15 plus years at Germaine BMW Naples Florida. Very friendly, extremely knowledgeable, has always gone the extra mile to make certain my cars are perfectly ma years at Germaine BMW Naples Florida. Very friendly, extremely knowledgeable, has always gone the extra mile to make certain my cars are perfectly maintained to the smallest detail. Has both made trips to my home personally, and sent his crew members when necessary to cover needs I had even when I was unable to bring my vehicle in. A true asset to the Germaine BMW family. Bill also introduced me personally to Klevis Toska in sales. Klevis was very patient with my wife and I in finding the right vehicle for us over a 2 month period involving a dozen visits to him before finding the right vehicle. Thank you Klevis Toska for your patience and diligence! More

Service Adrien and the entire dealership team did a great 👍 job in servicing our BMW! There’s really no more to be said, than GREAT JOB! Adrien and the entire dealership team did a great 👍 job in servicing our BMW! There’s really no more to be said, than GREAT JOB! More

This was my first service appointment at Naples BMW. Moises Marante was my service advisor he was very helpful and made sure all my issues were resolved. Excellent customer service. Moises Marante was my service advisor he was very helpful and made sure all my issues were resolved. Excellent customer service. More

Jeremy Bongle is always a pleasure to work with, is very professional and gets the job done very quickly. He has always gone the extra mile! is always a pleasure to work with, is very professional and gets the job done very quickly. He has always gone the extra mile! More

Chuck Griffith is Great Chuck Griffith has been my service advisor for many years. He is always very personable and helpful. He always goes the "extra mile" to make sure I ha Chuck Griffith has been my service advisor for many years. He is always very personable and helpful. He always goes the "extra mile" to make sure I have a great experience. I recently had two friends buy BMW's and told them to make sure they have Chuck as their service advisor - - there is none better! More

Friendly, Competent service This was the 1st time I had Chuck as my service advisor and I found him to be very capable, friendly and easy to do business with. I was very pleased This was the 1st time I had Chuck as my service advisor and I found him to be very capable, friendly and easy to do business with. I was very pleased with the experience. More

Great Customer care Charles Griffith has been our service advisor for many years. He is always pleasant and willing to help at all times. Very knowledgeable in all areas. Charles Griffith has been our service advisor for many years. He is always pleasant and willing to help at all times. Very knowledgeable in all areas. More

I have trusted Rhoel for many years to take care of all my BMW needs. He always makes it an easy and worry free experience. my BMW needs. He always makes it an easy and worry free experience. More

Rhoel, is the best service advisor that I have had over my many many years of owning and driving cars. He maintains a great attitude and I trust his advice and recommendations. my many many years of owning and driving cars. He maintains a great attitude and I trust his advice and recommendations. More

Moises Marante Has been our service advisor for five years. He is absolutely the best. We are snowbirds, and somehow it seems that every year when we come down to Naples there is some sort of a problem years. He is absolutely the best. We are snowbirds, and somehow it seems that every year when we come down to Naples there is some sort of a problem with the car. Fortunately, we have an extended warranty and extended maintenance, and Moises always make sure that things are taken care of. More