Germain BMW of Naples - Service Center

Experienced flawless service on our 7 Series. Moises Marante, senior service advisor, expertly oversaw our repairs from loaner drop off to on time delivery of the completed car. Marante, senior service advisor, expertly oversaw our repairs from loaner drop off to on time delivery of the completed car. More

We have worked with Jeremy on 5 different BMWs. He always takes care in dealing with our cars and returns calls promptly. He has found the best solutions for issues and made many suggestions that have saved takes care in dealing with our cars and returns calls promptly. He has found the best solutions for issues and made many suggestions that have saved us money. My wife and I always request him as our service Advisior on any new car. He is simply the best! More

Excellent service I could have not asked for any better service than at Germain BMW. Rhoel Gray has been my service advisor for years and I would highly recommend him I could have not asked for any better service than at Germain BMW. Rhoel Gray has been my service advisor for years and I would highly recommend him. He excels at assuring that everything is taken care of. WELL done Rhoel! More

SIMPLY BROUGHT MY CAR IN FOR GENERAL SERVICING MOISES MARANTE WAS VERY PROFESSIOAL UNDER THE CIRCOMSTANCES, THERE HAD BEEN A MIXUP WITH MY SCHEDULING BUT HE WAS MORE THAT HAPPY TO ACCOMMODATE ME AN MOISES MARANTE WAS VERY PROFESSIOAL UNDER THE CIRCOMSTANCES, THERE HAD BEEN A MIXUP WITH MY SCHEDULING BUT HE WAS MORE THAT HAPPY TO ACCOMMODATE ME AND I DIDN'T HAVE TO WAIT FOR HOURS OR RESCHEDULE FOR ANOTHER DAY. THE GENTLEMAN WHO GREETED ME WHEN I ARRIVED WAS ALSO VERY PLEASANT AND PROFESSIOAL. GOOD JOB GUYS!!! More

Just professional service Moises Marante was available and took the time to help us even without an appointment and when we came back for a service the same professional, kind Moises Marante was available and took the time to help us even without an appointment and when we came back for a service the same professional, kind and competent work, thank you More

GREAT STAFF Caring and professional staff throughout the gamut of the dealership..., from the time you leave your car and keys for service, and enter the receptio Caring and professional staff throughout the gamut of the dealership..., from the time you leave your car and keys for service, and enter the reception area, to the business manager, Jeremy Bongle, who provides any feedback, to the efficient service department and finally, with confidence with the reliability of a freshly washed car, I happily drive away!!! THANK YOU SO VERY MUCH!!! More

An emergency tire fix was handled by Chuck and his team with the skill and speed of a NASCAR pit crew. I highly recommend him! with the skill and speed of a NASCAR pit crew. I highly recommend him! More

Great Car & Dealer Ship. Roel is always professional & very nice. He has always taken care of me. Loaner car are always there & very clean. Thank you very nice. He has always taken care of me. Loaner car are always there & very clean. Thank you More

My service agent Adrian Pena is a first class service agent! My experience is always very professional working with Adrian Pena I’ve been his client for many years now and I hope for many years to come agent! My experience is always very professional working with Adrian Pena I’ve been his client for many years now and I hope for many years to come.. Thank you, Aaron Norris More

Chuck Griffith has been our service advisor for both my wife’s and my BMW’s. He is very professional, very friendly, and very knowledgeable about both of our vehicles. Our BMW’s are always taken care with wife’s and my BMW’s. He is very professional, very friendly, and very knowledgeable about both of our vehicles. Our BMW’s are always taken care with highest care and the quality of service is superb. We highly recommend asking for Chuck. More