Germain BMW of Naples - Service Center

A Painless, kind and Courteous experience as always. Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city d Jeremy our service advisor was great once again. Germain BMW has always been great as far as pricing goes. Hundreds below east coast or big city dealerships! More

Chuck is always great to work with. He goes out of his way to make sure that you are taken care of and follows up on any issue. Chuck even went out of his way to call just to make sure everything was ok, way to make sure that you are taken care of and follows up on any issue. Chuck even went out of his way to call just to make sure everything was ok, because they had booked duplicate appointments for me in the system but I only knew of one. I appreciated the concern and call. He is a consummate professional and always a please to deal with. He is definitely an asset to the dealership and your overall staff is the reason I am on my third BMW and will be looking forward to my 4th here shortly. More

Very professional experience provided recently at my local dealership at Germain BMW by Adrian Pena. Grateful for the efficient handling of my service appointment! Thank you local dealership at Germain BMW by Adrian Pena. Grateful for the efficient handling of my service appointment! Thank you More

A customer for over 4 years and the service department represented by individuals like Adrian Pena brings quality customer service to a new level...translates into repeat sales. represented by individuals like Adrian Pena brings quality customer service to a new level...translates into repeat sales. More

I brought my car into Germain for its first service after purchasing it last year they were very professional but most of all friendly and my Service Advisor Cory Hespeler was outstanding purchasing it last year they were very professional but most of all friendly and my Service Advisor Cory Hespeler was outstanding More

Rhoel is great. His high level of service is a huge reason to own a BMW from Germain. He continually goes out of his way to help and make it a painless, pleasant experience. It's a level of service tha reason to own a BMW from Germain. He continually goes out of his way to help and make it a painless, pleasant experience. It's a level of service that i haven't experienced at any other dealer. More

Once again Jeremy out did himself as our service advisor. Our X5s air suspension has quit working. We dropped it off with Jeremy and never had to worry about a thing. Painless service from drop off and loa Our X5s air suspension has quit working. We dropped it off with Jeremy and never had to worry about a thing. Painless service from drop off and loaner pickup to picking up our X5 freshly washed and cleaned on the drive. Can’t forget to mention our technician Carmine! A Great guy and technician. More

Another great day of service from Germain BMW. Over twenty years and many cars owned the service is truly the added value you just can’t get anywhere else. Bill Emerson and his team of service technici twenty years and many cars owned the service is truly the added value you just can’t get anywhere else. Bill Emerson and his team of service technicians always deliver. Our car was ready on time, service with a smile from Rhoel who stayed after 5:00 to make sure we were taken care of. More

Adrian is very attentive and willing to help. He knows Adrian is very attentive and willing to help. He knows his job pretty good. High skill professional with exceptional automotive knowledge. Always gi Adrian is very attentive and willing to help. He knows his job pretty good. High skill professional with exceptional automotive knowledge. Always gives reasonable advices and finds best possible solutions for the problems. More

Took my car that I had recently became the owner of in to get a check engine light diagnosis and Adrian Peña took care of everything perfectly. get a check engine light diagnosis and Adrian Peña took care of everything perfectly. More