Germain BMW of Naples - Service Center

Adrian Pena has always given us great service at BMW. His friendly and smiling manner adds to the overall excellent experience. The service is always timely. We know that our car is in good hands. Tha His friendly and smiling manner adds to the overall excellent experience. The service is always timely. We know that our car is in good hands. Thank you. More

Adrian Pena is an outstanding service advisor. He is professional knowledgeable motivated and goes the extra mile to provide outstanding service. I am happy he takes care of all of my service needs at professional knowledgeable motivated and goes the extra mile to provide outstanding service. I am happy he takes care of all of my service needs at Jermaine BMW he would be a outstanding addition to the service department of Eddy up market dealership More

Adrian Pena works very hard to make sure the customer is very satisfied. It’s a pleasure to Have him handle the service for my vehicle. very satisfied. It’s a pleasure to Have him handle the service for my vehicle. More

Rhoel Gray was my advisor. He was kind and professional. The service took the amount of time I was told. Everything went well. The waiting room was very nice. The service took the amount of time I was told. Everything went well. The waiting room was very nice. More

Service is excellent. From the receptionist to the service advisor. Rhoel Gray has been looking after my bimmer for a few years now. Always providing objective recommendations. This has build trust. service advisor. Rhoel Gray has been looking after my bimmer for a few years now. Always providing objective recommendations. This has build trust. Something that everybody values. More

I AM A VERY SATISFIED CUSTOMER HAVING PURCHASED MULTIPLE CERTIFIED USED BMW'S AND ALL SERVICE REQUIREMENTS. KNOWING BILL EMERSON SINCE THE DAYS ON DAVIS BLV'D. CERTIFIED USED BMW'S AND ALL SERVICE REQUIREMENTS. KNOWING BILL EMERSON SINCE THE DAYS ON DAVIS BLV'D. More

As always Germain was a pleasure to deal with. Our recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new recently purchased used vehicle from outside the dealership had a bad lighting control module and they treated us as if we had purchased a brand new vehicle with them. Great customer service from start to finish. More

Recently had a great experience having my car serviced at Germain BMW. Charles Griffith is very attentive and took care of everything very quickly. highly recommend! Germain BMW. Charles Griffith is very attentive and took care of everything very quickly. highly recommend! More

Great experience at Germaine BMWCory Hespeler was my Great experience at Germaine BMW Cory Hespeler was my Service Advisor and was excellent! Great work, pleasant,friendly place No painful waiting Hi Great experience at Germaine BMW Cory Hespeler was my Service Advisor and was excellent! Great work, pleasant,friendly place No painful waiting Highly recommend this dealership More

Rhoel Gray was my Service Advisor for my 2019 BMWX3. I had several questions regarding my service and and a particular function of the car. He explained everything thoroughly and answered all of my questi had several questions regarding my service and and a particular function of the car. He explained everything thoroughly and answered all of my questions. He was very courteous. When my car was completed he called and explained all of my service requests in great detail after they were completed. He provided excellent customer service. service was provided in a safe and timely manner. More