Germain BMW of Naples - Service Center

Excellent service throughout. Only complain is my 3 years free service expired in Nov. I couldn't come until now. No discount or forgiveness ???? Consideration should have been given because of Vovid situati free service expired in Nov. I couldn't come until now. No discount or forgiveness ???? Consideration should have been given because of Vovid situation. More

I had my first oil change and vehicle checkup yesterday and was VERY impressed by the professional organized process. I was checked in within 60 seconds of arriving and updated 3 times by me service adviso and was VERY impressed by the professional organized process. I was checked in within 60 seconds of arriving and updated 3 times by me service advisor Rhoel Gray during the service process. It far exceeded the experience I've had with Lexus, Lincoln and another (out of state) BMW dealership. Five stars! More

George Donovan at Germain BMW continues to be the best service mgr . George spends his time to make my service experience easy & stress-free. He coordinates so I am able to continue doing the job I love; service mgr . George spends his time to make my service experience easy & stress-free. He coordinates so I am able to continue doing the job I love; selling real estate while my car is serviced and provides great advice as to needs and alternatives! George Donovan & Germain BMW of Naples are winners in my book!!! Thank you! Kelly Capolino More

I know I’m a special client because Chuck Griffith always treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. treats me that way. I couldn’t ask for better service. Germain is lucky to have Mr. Griffith as a valued employee in the service department. More

Thank you very much Charles Griffith!Best Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is Thank you very much Charles Griffith! Best service! Charles all time helpful and he has great personality! Appointments always on time, and work is done professional! Germain BMW 👍 More

It’s always a pleasant experience at the dealership when I need service. Chuck Griffin gets me taken care of quickly so I can get going. I need service. Chuck Griffin gets me taken care of quickly so I can get going. More

George Donovan provided me with excellent service. He answered all my questions thoroughly and had my vehicle ready as promised. All other employees that L encountered were helpful and professional. answered all my questions thoroughly and had my vehicle ready as promised. All other employees that L encountered were helpful and professional. More

Always great customer care from Chuck Griffith when I need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. need to bring my X5M in for service. Chuck makes scheduling the appointments easy and seamless. More

Moises Marante is excellent. He always follows-up and does it quickly. I stick to Germain due to his presence in service. I am pleased thus far with my experience driving the X6 and the servicing side of does it quickly. I stick to Germain due to his presence in service. I am pleased thus far with my experience driving the X6 and the servicing side of the business provided by Germain BMW More

George donovan is an excellent service provider. We called at the last minute with a situation that arose and were given an appointment a week away George called us the next morning and we explai called at the last minute with a situation that arose and were given an appointment a week away George called us the next morning and we explained the issue He said he thought he knew what the problem was and the car was fixed that very day This was just a few days before Christmas and yet he resolved the issue.dont believe we would get this service anywhere else We are very grateful for his service. More