Germain BMW of Naples - Service Center

Germain BMW consistently provides service which is flawless from the moment you drive up to the time you leave. My service advisor, Rhoel Gray, has for the past decade made my visits a pleasure. He ke flawless from the moment you drive up to the time you leave. My service advisor, Rhoel Gray, has for the past decade made my visits a pleasure. He keeps in touch as the car is being serviced and truly cares about the convenience and comfort of the customer. More

Service Advisor Cory Hespeler really did a good job of making a day that started with a flat tire turn out to be another great day in paradise. making a day that started with a flat tire turn out to be another great day in paradise. More

Moses Marante is top notch. His customer service is 5 stars all the way and goes out of his way with communication... we are so pleased to work with him! stars all the way and goes out of his way with communication... we are so pleased to work with him! More

Really I would recognize the excellent customer services in your dealer on Saturday 02/06/2021, special attention from Adrian Pena who took care my car services I am satisfied , thank you very much in your dealer on Saturday 02/06/2021, special attention from Adrian Pena who took care my car services I am satisfied , thank you very much More

We really like this dealership. Everyone we have encountered is excellent. Our most recent experience was service for our X3 with George Donovan. He did a wonderful job of communicating the status o encountered is excellent. Our most recent experience was service for our X3 with George Donovan. He did a wonderful job of communicating the status of our service under adverse circumstances (when their phone system had troubles). More

Service Advisor Adrian Pena continues to provide excellent Customer Service. He's friendly, professional and always keeps us informed regarding any problems uncovered during my service visit. Mr. excellent Customer Service. He's friendly, professional and always keeps us informed regarding any problems uncovered during my service visit. Mr. Pena is a valuable asset to Germain BMW's Service Department and is to be commended for yet another, flawless, service visit. More

Best service around I have worked at dealerships in the past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida past very professional a plus for the service department at germain. john obrien and Kevin obrien naples florida More

Scheduling the service was easy as an email was sent to me as my car is connected to Germain BMW. My service was efficient and on time. me as my car is connected to Germain BMW. My service was efficient and on time. More

Chuck provided me with an overview of the the first service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in service appt for my BMW 430i as soon as I arrived and gave me an idea how long my wait would be since I was waiting at the dealership. He checked in with me about 30 minutes in and then came back 45 minutes later to say my car was ready for me. It was a great experience dealing with him and hope I get to work with him in the future. More

I will always go to Germain BMW so long as Chuck Griffith is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. is my advisor. We can't ask for better service as he is truly wonderful to work with in every aspect. More