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Germain BMW of Naples - Service Center
Naples, FL
984 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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984 Reviews of Germain BMW of Naples - Service Center
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November 01, 2024
A well-run BMW dealership that is attentive to its customers’ needs. Tona Zarrelli, our service, person, always takes good care of us. Good luck to you all in moving forward. customers’ needs. Tona Zarrelli, our service, person, always takes good care of us. Good luck to you all in moving forward. More
by Steve
Employees Worked With
October 27, 2024
Jeremy Bongle has been our service advisor for several years now and he has always been a pleasure to deal with. He is very knowledgeable about service requirements, warranty and maintenance requirements years now and he has always been a pleasure to deal with. He is very knowledgeable about service requirements, warranty and maintenance requirements. He always has our best interests in mind when making recommendations More
by linda.moore0824
Employees Worked With
October 23, 2024
Great Service. Friendly staff. Helpful even without an appointment. Good communication. Will bring my car back next time. Friendly staff. Helpful even without an appointment. Good communication. Will bring my car back next time. More
by AJ
Employees Worked With
October 23, 2024
Chuck is a serious and committed person. I am very appreciative of his care. Thank you! I am very appreciative of his care. Thank you! More
by Frantic611
Employees Worked With
October 09, 2024
I have never had any problems…and I have been going there for over 12 years for over 12 years More
by Connieack
Employees Worked With
October 04, 2024
My service advisor, Christine Barta, could not have done a better job at getting my new X5 in and out in quickly--in constant contact, part arrived a day earlier than expected. Christine knows the true mean a better job at getting my new X5 in and out in quickly--in constant contact, part arrived a day earlier than expected. Christine knows the true meaning of customer service !! Shout out to Mateo too !!! More
by jhnpl119
Employees Worked With
October 02, 2024
Tona Zarrelli is the best service advisors I have ever encountered. She went above and beyond my expectations. encountered. She went above and beyond my expectations. More
by Melgliss
October 02, 2024
I took my wife's 330i in for routine maintenance yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. yesterday, and as usual got great service from Chuck Griffith and his team. I highly recommend Germain BMW. More
by douglas.bernstein
Employees Worked With
September 30, 2024
Rhoel Gray is one of the best service advisors I have had in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. in a long tome. He resolves any issue as reported any other matter quickly and thoroughly. More
by Bob
Employees Worked With
September 26, 2024
If all business's had the customer service that Chuck Griffith gives, the world would be a much better place. Thank you, Chuck! Griffith gives, the world would be a much better place. Thank you, Chuck! More
by Pducharme
Employees Worked With
