Germain BMW of Naples - Service Center

Corey Hespeler is doing a great job in taking care of my issues. I am pleased with the attention I am given. issues. I am pleased with the attention I am given. More

Dealer has always given us effective, timely service. Tona Zarelli, our advisor, provides knowledgeable timely service and answers to our questions. Tona Zarelli, our advisor, provides knowledgeable timely service and answers to our questions. More

Christine Barta was very professional and courteous as she guided me thru the service process . She also kept me updated while I was there she guided me thru the service process . She also kept me updated while I was there More

Tina Zarelli does an excellent job following up on anything I ask for, and when needed anything I ask for, and when needed More

Germain BMW service is top notch. Toni Zarelli has been my service rep for over four years and she never disappoints. She does a great job of keeping me on track making sure all basic Toni Zarelli has been my service rep for over four years and she never disappoints. She does a great job of keeping me on track making sure all basic maintenance is done on a timely basis. I am appreciative that she is always forth coming with realistic wait times so I’m not wasting my time waiting for my car. Thanks Toni! More

The team at Germain are outstanding and communication was excellent! I always bring my BMW to Germain, best in the business!! excellent! I always bring my BMW to Germain, best in the business!! More

Tona Zarelli helped me at Germain BMW. I was there getting a new tire, replacement for a flat. I was pleasantly surprised to find that Germain had my replacement tire and was able to take I was there getting a new tire, replacement for a flat. I was pleasantly surprised to find that Germain had my replacement tire and was able to take me in that day. Tona welcomed me and made sure she had all of my correct information. She estimated the timing of the replacement. The estimate was perfect. I was able to walk leave the dealership and she texted me when my car was nearly ready. Perfect. Tona is warm and very professional. More

Rhoel Gray provided excellent customer service and was able to get my car in quickly. Great communication and superb work. Germain is represented well by the service staff in Naples! able to get my car in quickly. Great communication and superb work. Germain is represented well by the service staff in Naples! More

Sebastian Murzanski did a great job for me. Saved me a trip back for upcoming maintenance as well as getting me out the door quickly. Saved me a trip back for upcoming maintenance as well as getting me out the door quickly. More

Always have my cars serviced by Rhoel Gray who provides top notch customer service and attention to detail. top notch customer service and attention to detail. More