Germain BMW of Naples - Service Center

I have been working with Tona Zarrelli for half a decade, and at every turn she has been attentive to all my needs and in every occasion exceeded my expectations. and at every turn she has been attentive to all my needs and in every occasion exceeded my expectations. More

Dealership location is very convenient to where I live. The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle The service department has a dedicated staff that who are knowledgeable & willing to take the time to help solve the issue with tge vehicle More

Tona was simply the best. Prompt and courteous service, always with a smile. Will not hesitate to bring our 760 & X5 in whenever is necessary. Prompt and courteous service, always with a smile. Will not hesitate to bring our 760 & X5 in whenever is necessary. More

Tona Zarrelli , was great all the work her team did to service my car was done professionally . Car was ready, and washed, by 3 pm. service my car was done professionally . Car was ready, and washed, by 3 pm. More

Sebastian in the service department is the best and friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. friendliest to work with. He always goes out of his way to accommodate my service needs and very pleased. More

Chuck Griffith is the best and does a fantastic job with exceptional customer service. Thanks Chuck exceptional customer service. Thanks Chuck More

Christine Barta did an exceptional job keeping me informed of the status of my service. Everyone I came in contact with was friendly and helpful. informed of the status of my service. Everyone I came in contact with was friendly and helpful. More

Charles Griffith provided professional, timely, and comprehensive service for my recent visit. Went the extra mile to explore certain issues. The best dealership experience I have ever had over 40 year comprehensive service for my recent visit. Went the extra mile to explore certain issues. The best dealership experience I have ever had over 40 years of upscale car ownership. More

Very courteous and professional from the minute I walked in the door. Couldn’t be happier in the door. Couldn’t be happier More

Chuck Griffith is always very attentive to my needs and questions. He was recommended to me by a good friend and I would highly recommend him. questions. He was recommended to me by a good friend and I would highly recommend him. More