Germain BMW of Naples - Service Center

Excellent service model and focus on customer satisfaction. Great staff and excellent service advisors . Genuinely a best in class. satisfaction. Great staff and excellent service advisors . Genuinely a best in class. More

I have been a customer of BMW for over 25 years, and I can confidently say that they do produce the Ultimate Driving Machine. But what sets them apart is their Ultimate Service. Rhoel Gray is top-notch. can confidently say that they do produce the Ultimate Driving Machine. But what sets them apart is their Ultimate Service. Rhoel Gray is top-notch. Although only needing routine maintenance, he has consistently provided reliable and efficient service. He’s knowledgeable, friendly, and always goes the extra mile! This is why I’ll always be driving a BMW… More

Getting my service scheduled and completed is a great experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. More

Rhoel Gray was welcoming and professional from start to finish. He thoroughly explained the services my car needed and provided an accurate estimate upfront. The work was completed on time, and my car r finish. He thoroughly explained the services my car needed and provided an accurate estimate upfront. The work was completed on time, and my car runs like new! I really appreciated the attention to detail and the transparent communication throughout the process. It’s clear that the team takes pride in their work and values their customers. More

Tona Zarelli, who is my advisor at the BMW North dealership, is always prompt, professional and courteous. dealership, is always prompt, professional and courteous. More

Everybody was very accommodating knowing I was from out of town, particularly Tona Zarrelli. She understood. I had to be back to work and that I could not wait to have everything done. of town, particularly Tona Zarrelli. She understood. I had to be back to work and that I could not wait to have everything done. More

Great service and very friendly people who treat you as if your an important person if your an important person More

Fast friendly and efficient…Your people are courteous, knowledgeable and the selection of vehicles is awesome! knowledgeable and the selection of vehicles is awesome! More

Excellent service all around. Professional and polite, quick and effective. Easy to book an appointment and accurate with estimated time to wait. Professional and polite, quick and effective. Easy to book an appointment and accurate with estimated time to wait. More

Long time customer & most excellent services, attention, knowledge & courtesies. Most helpful & knowledgeable Service Rep - Sebastian Murzanski. knowledge & courtesies. Most helpful & knowledgeable Service Rep - Sebastian Murzanski. More