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Germain BMW of Naples - Service Center
Naples, FL
1,004 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,004 Reviews of Germain BMW of Naples - Service Center
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December 08, 2023
George Donovan has provided consistently honest service and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation and great communication. He recently went the extra mile to diagnose a problem instead of blindly following the manufacturers' costly recommendation which turned out to be incorrect. More
by Stillagiantsfan
Employees Worked With
December 08, 2023
Always receiving top service and great support. George Donovan ensures that all our needs are well taken care of. Many thanks. George Donovan ensures that all our needs are well taken care of. Many thanks. More
by Elle
Employees Worked With
December 07, 2023
Rhoel Gray has helped me for the past 5 years. He is always personable and polite. He is very attentive down to the finest detail. He is always personable and polite. He is very attentive down to the finest detail. More
by Villager994
Employees Worked With
December 07, 2023
Always get terrific service from Jeremy Bongle and my car runs like new. Thanks Jeremy. runs like new. Thanks Jeremy. More
by Christopher_gordon
Employees Worked With
December 07, 2023
I consistently receive great service from Jeremy Bongle in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service tha in the Service Department. He responds timely to emails or phone calls on the service needs on my 2013 BMW 328i. He recommends only the service that is needed and doesn't try to oversell other services. Work performed by the technicians on the Service team has been excellent. More
by kborowy
Employees Worked With
December 06, 2023
Excellent service every time. George Donovan the manager always makes sure all is good with my car. George Donovan the manager always makes sure all is good with my car. More
by jeannie
Employees Worked With
December 05, 2023
We had an exhaust rattle on a new vehicle. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. George Donovan got our car in quickly to diagnose and fix the issue. Excellent service. C.M. More
by CM
Employees Worked With
December 05, 2023
Always excellent service and Rhoel Gray is a great asset to the dealership. Thank you the speed at which you took care of the car to the dealership. Thank you the speed at which you took care of the car More
by jim
December 03, 2023
Germain is a high quality dealership. Staff are all very professional, knowledgeable and pleasant to deal with. Staff are all very professional, knowledgeable and pleasant to deal with. More
by Tom
Employees Worked With
