Germain BMW of Naples - Service Center

I called BMW at the very last minute to see if they could fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle too fit my wife's car in on a Saturday morning. The Service Technician said he could do so if I had the car there at 0730. Upon arrival Jeremy Bongle took charge and immediately took my car to the service department. He asked if I wanted to wait or be taken home , I asked could he have it back to me in 90 minutes and he said yes , so I waited and after 70 minutes Jeremy had my car sitting outside!! Thanks again Jeremy More

Jeremy Bongle always gives five star service on every visit and keeps you updated during the visit. visit and keeps you updated during the visit. More

Jeremy Bongle is always professional and considerate. The service at this dealership thrives to be the best. The service at this dealership thrives to be the best. More

Great experience, Sebastian Murkanski served us well. It was our second time having our car serviced there and plan to return if the need arises It was our second time having our car serviced there and plan to return if the need arises More

Very nice. Workmanship so far so good. George was very professional. I will return to this dealership. Workmanship so far so good. George was very professional. I will return to this dealership. More

Good service, I would go back again. Service area was very clean and the customer waiting are was good. Service area was very clean and the customer waiting are was good. More

Tona was my advisor and she was so cordial and professional. She set up service on 2 vehicles for service and all was done very efficiently. professional. She set up service on 2 vehicles for service and all was done very efficiently. More

Service was performed as requested, and completed on time. Sebastian Murzansky, service advisor, was very professional . time. Sebastian Murzansky, service advisor, was very professional . More

Very efficient! Cory was extremely helpful in making certain has a loaner car and was in and out in a few minutes. I appreciated the time Devon spent with me, explai Cory was extremely helpful in making certain has a loaner car and was in and out in a few minutes. I appreciated the time Devon spent with me, explaining the nuances of my new car. More

The Experience that you get from the dealership from the moment, you pull up to the service area until you leave is second to none. Very professional and would recommended anybody to use this d the moment, you pull up to the service area until you leave is second to none. Very professional and would recommended anybody to use this dealership especially one of the employees George Donovan. A tremendous asset to the staff of Germain. More