Germain BMW of Naples - Service Center

George Donovan has always given me excellent service. The service was done quickly and efficiently The service was done quickly and efficiently More

Charles Griffith made our first service event as convenient as it could be. Very pleased and appreciative of the effort to accommodate us. convenient as it could be. Very pleased and appreciative of the effort to accommodate us. More

Sebastian murzanski Took care of me through service department. Sebastian had an answer for everything, communicated very well, and solved any issue that came up immediately with a solution !!! 5 star department. Sebastian had an answer for everything, communicated very well, and solved any issue that came up immediately with a solution !!! 5 star customer service More

Service at Germain BMW is always easy and enjoyable thanks to my service advisor Tona Zarrelli. Tona always responds quickly and gets me in and out. The service department is top notch! thanks to my service advisor Tona Zarrelli. Tona always responds quickly and gets me in and out. The service department is top notch! More

Service was performed on a very timely basis. My service associate, Tona Zarrelli, kept me fully informed on the status of the maintenance process. The loaner provided was perfect. My service associate, Tona Zarrelli, kept me fully informed on the status of the maintenance process. The loaner provided was perfect. More

Rhoel Gray at Germain BMW service is amazing and resourceful. He drove to Ft. Myers to get a replace time I needed that was not available in Naples so he could get my car back in a day. Super resourceful. He drove to Ft. Myers to get a replace time I needed that was not available in Naples so he could get my car back in a day. Super knowledgeable and committed to excellence. Chuck More

It took a while till the parts needed for my repair arrived, but then everything went smoothly. arrived, but then everything went smoothly. More

Sebastian was great to work with while getting my car serviced. He explained everything that was being done and followed up with me as I waited. serviced. He explained everything that was being done and followed up with me as I waited. More

I've always received good service at Germain BMW. Sebastian Murzanski answered all my questions and since I waited for the car to be serviced, the waiting time was reasonable considering how busy th Sebastian Murzanski answered all my questions and since I waited for the car to be serviced, the waiting time was reasonable considering how busy the dealership was. More

Jeremy Boyle has been our service advisor over several BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. BMWs. He has always been responsive, helpful and honest. I am glad he is on our team. More