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Germain BMW of Naples - Service Center
Naples, FL
1,045 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,045 Reviews of Germain BMW of Naples - Service Center
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April 10, 2025
Rhoel Gray has been my service advisor for several years. He is one of those individuals who meets you with a smile and a handshake, assures you that he will personally work with the service department to m He is one of those individuals who meets you with a smile and a handshake, assures you that he will personally work with the service department to make sure your car has the best possible outcome. He continues to update on the progress of the service and returns the car washed and ready to go. This is service at its best! More
by maw2000
Employees Worked With
April 09, 2025
Chuck and his co-workers always provide exceptional and highly responsive customer service when needed the most! Highly recommend! highly responsive customer service when needed the most! Highly recommend! More
by dianeb
April 08, 2025
Jeremy is my service advisor for the last 3 BMW. 's I have owned and always does a great job. Takes care of me right away and keeps intouch with me during the service work. He is one of the main reas 's I have owned and always does a great job. Takes care of me right away and keeps intouch with me during the service work. He is one of the main reasons I keep buying from Germain..... Steve Chambers More
by Stevenchambers10
Employees Worked With
April 04, 2025
Timely, professional and very user friendly. Christine Barta was very helpful and pleasant to work with. Christine Barta was very helpful and pleasant to work with. More
by conoverdoug55
Employees Worked With
April 02, 2025
Outstanding service consistently. Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! More
by pndikan
Employees Worked With
April 02, 2025
Christine Barta, our service advisor, was wonderful. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. More
by earl
Employees Worked With
April 01, 2025
Rhoel Gray is an excellent professional. He managed my service appointment well and assisted me in modifying the software on my BMW. Kudos to Rhoel and thank you. He managed my service appointment well and assisted me in modifying the software on my BMW. Kudos to Rhoel and thank you. More
by Neilmmoss
Employees Worked With
March 28, 2025
Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More
by davidjsterner
Employees Worked With
March 28, 2025
Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides the service team to ensure our M3 is running as it was brand new! Thanks Chuck! Bob More
by bnavratil67
Employees Worked With
March 28, 2025
All good. Xxxxxxxxxxxxxx xxxxxxxxxxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx Xxxxxxxxxxxxxx xxxxxxxxxxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx More
by ddhinmn
Employees Worked With
