Germain BMW of Naples - Service Center

Rhoel Gray handled a routine maintenance service appointment with personal attention and an excellent description of the work. BMW service as it should be. I have owned seven BMWs. appointment with personal attention and an excellent description of the work. BMW service as it should be. I have owned seven BMWs. More

George Donovan is the best service advisor that I have ever worked with. He is the best!! ever worked with. He is the best!! More

I have owned 8 BMWs and it is my favorite car! Germain gives me excellent service each time I purchase it but a new car! Everyone who works there does a good job! I never have any complaints! Germain gives me excellent service each time I purchase it but a new car! Everyone who works there does a good job! I never have any complaints! More

I had a serious situation last. Thursday with a broken lock on my BMW Phone call for service and was told would have to leave and no loaner available Was told not to drive car to Thursday with a broken lock on my BMW Phone call for service and was told would have to leave and no loaner available Was told not to drive car to service station as they could not help that day. After arriving at Germaine first two attempts failed to open door I finally remembered Rhouls name and when he arrived all was taken care of. He solved the problem with grace. Thank you mr Gray More

OUTSTANDING SERVICE. PUNCTUAL, COMPREHENSIVE, TIMELY. GEORGE DONOVAN, SERVICE ADVISOR, WAS PARTICULARLY IMPRESSIVE - KNOWLEDGEABLE, RESPONSIVE, PLEASANT TO DO BUSINESS PUNCTUAL, COMPREHENSIVE, TIMELY. GEORGE DONOVAN, SERVICE ADVISOR, WAS PARTICULARLY IMPRESSIVE - KNOWLEDGEABLE, RESPONSIVE, PLEASANT TO DO BUSINESS WITH. HIGHLY RECOMMEND GERMAIN AND MR. DONOVAN. NORMAN SORENSEN, SATISFIED CLIENT. More

Jeremy Bongle always gives me professional service. Great guy. Bmw has been great to work with Great guy. Bmw has been great to work with More

Jeremy Bongle has been my service manager for years and continues to provide top & honest service. continues to provide top & honest service. More

Excellent service always. Charles Griffith kept me informed on progress and is always very professional and courteous. Appreciate the car wash and special treatment Charles Gr Charles Griffith kept me informed on progress and is always very professional and courteous. Appreciate the car wash and special treatment Charles Griffith always provides. More

Chris Barta was extremely helpful when our X5 went in for service, keeping us informed each day. service, keeping us informed each day. More

George Donovan has always given me excellent service. The service was done quickly and efficiently The service was done quickly and efficiently More