Germain BMW of Naples - Service Center

Had follow-up work done on my X5 SUV a couple of days past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you t past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you to my service manager, Jeremy Bongle, for keeping in touch as well as sending detailed information. A great dealership with excellent follow-up and people very polite and caring! THank you! More

Another exceptional service visit at Germain BMW of Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous task, enjoyable. More

My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More

They were efficient, polite and helpful. My service advisor Jeramy was helpful and friendly and knowledgeable My service advisor Jeramy was helpful and friendly and knowledgeable More

Jeremy Bongle gives us excellent service every time we come in. He is very professional and knowledgeable. come in. He is very professional and knowledgeable. More

Have always had excellent service Germaine BMW North. Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have s Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have such a dedicated employee. More

This is the absolute cleanest service area I have found in any dealership I’ve visited, they are attentive to your needs and very responsive to any concerns I’ve had in any dealership I’ve visited, they are attentive to your needs and very responsive to any concerns I’ve had More

I was provided excellent service. My advisor, George, was great. Very happy with this dealership! My advisor, George, was great. Very happy with this dealership! More

George Donovan never fails to provide excellent personal service. Germain BMW is lucky to have him. service. Germain BMW is lucky to have him. More

My experience was excellent! Tona Zarrelli was amazing! She kept me updated and informed me about my car. I feel she loves the product and is passionate about keeping me safe i Tona Zarrelli was amazing! She kept me updated and informed me about my car. I feel she loves the product and is passionate about keeping me safe in my car. She is an asset to BMW. I have owned 6 BMWs and gave been to other dealerships and dealt with staff. Trust me when I say, Tona is a keeper. Thank you to your whole team! More