Germain BMW of Naples - Service Center

Service work is always good. Christine Barta did a good job. The dealership needs more loaner vehicles when a customer brings a car in for service. Christine Barta did a good job. The dealership needs more loaner vehicles when a customer brings a car in for service. More

Jeremy was very helpful in solving the problem with my BMW. We decided on a course of action which made perfect sense and my car is responding well. He was flexible with scheduling to get my car in righ BMW. We decided on a course of action which made perfect sense and my car is responding well. He was flexible with scheduling to get my car in right away, and the staff is always courteous when I arrive. This kind of attention to my problem reflects a team dedicated to service. And I have to say that I enjoy their great coffee while waiting for my car. More

From Sales (David) to Service (Chuck) I have received A+ attention to all of my needs, questions & requirements to get me on the road again. Highly recommend Germain BMW for your next car experience. attention to all of my needs, questions & requirements to get me on the road again. Highly recommend Germain BMW for your next car experience. More

Chuck Griffith my service adviser for the past 6 yrs. is the real deal.Friendly and very knowledgeable makes my visits pleasant. is the real deal.Friendly and very knowledgeable makes my visits pleasant. More

Professional and prompt service! I am very satisfied. Everything went smoothly. I was treated with the utmost respect. I am very satisfied. Everything went smoothly. I was treated with the utmost respect. More

Everyone was very helpful to say the least. Special thanks to my service coordinator Rhoel Gray who was very supportive as usual. Special thanks to my service coordinator Rhoel Gray who was very supportive as usual. More

Charles Griffith gave us excellent customer service at Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to Germain BMW of Naples. When our trip was interrupted with a car problem, Mr. Griffith came to the rescue with immediate resolution that allowed us to continue our trip comfortably without any disruption. Thank you ver much. More

Christine Barta is exceptional. She recently replaced my service advisor as he was relocated to the Naples south location. Chris is committed to providing excellence on every level. She recently replaced my service advisor as he was relocated to the Naples south location. Chris is committed to providing excellence on every level. My service appointment last Saturday was flawless because she went above and beyond to make sure I was well taken care of and had my BMW serviced in record time without any issues. I really appreciated the energy she put into my service appointment to make sure I was totally satisfied and well taken care of. Thank you Christine !! More

Jeremy Bongle has done a great job taking care of serving my car and providing a loaner. my car and providing a loaner. More

Excellent quick service! I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. I appreciate their honesty while repairing my car. Service area very clean. Which they provided a Quiet room instead of the waiting room they have. More