Germain BMW of Naples - Service Center

I always take my X7 to Germain BMW for maintenance. My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! My advisor, Charles Griffith, always goes above and beyond to take care of me and my car. Very knowledgeable and professional! More

Trustworthy, kind and customer focused. The car was in great shape. The shuttle home was great, and the kids that drove me home were very professional and kind. The car was in great shape. The shuttle home was great, and the kids that drove me home were very professional and kind. More

Had follow-up work done on my X5 SUV a couple of days past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you t past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you to my service manager, Jeremy Bongle, for keeping in touch as well as sending detailed information. A great dealership with excellent follow-up and people very polite and caring! THank you! More

My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More

Another exceptional service visit at Germain BMW of Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous task, enjoyable. More

They were efficient, polite and helpful. My service advisor Jeramy was helpful and friendly and knowledgeable My service advisor Jeramy was helpful and friendly and knowledgeable More

Jeremy Bongle gives us excellent service every time we come in. He is very professional and knowledgeable. come in. He is very professional and knowledgeable. More

Have always had excellent service Germaine BMW North. Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have s Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have such a dedicated employee. More

This is the absolute cleanest service area I have found in any dealership I’ve visited, they are attentive to your needs and very responsive to any concerns I’ve had in any dealership I’ve visited, they are attentive to your needs and very responsive to any concerns I’ve had More

I was provided excellent service. My advisor, George, was great. Very happy with this dealership! My advisor, George, was great. Very happy with this dealership! More