Germain BMW of Naples - Service Center

We have worked with Jim McGinn for over seven years and the purchase of four BMW's. Jim is an outstanding professional. He is honest and works hard to keep his client base happy. His communication during a the purchase of four BMW's. Jim is an outstanding professional. He is honest and works hard to keep his client base happy. His communication during an initial purchase is thorough and informative. He keeps communications open thereafter. He also works for the welfare and security of animals. He has adopted several rescue dogs and devotes much of his free time working hard to find homes to mans best friend. We have adopted a resue dog and it was largely due to Jim's example and encouragement. We highly recommend Jim and consider him a valuable employee of Germain. You cannot do better than the best in the business. If Jim would leave Germain we would strongly consider moving with him because of his business ethic and honesty. Best Regards The Lanes Barb Russ Barney and Nina More

If all BMW service centers were this bad BMW would go out of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go e of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go elswhere unless poor treatment and getting your car back in worse shape than you brought it in sound appealing.<br>We never went back, and after switching dealers we realized just how bad they really are and at lease end we turned in the car to another dealer as well.<br>My statement here is actually toned down as my disgust with them would require harsher language to portray properly. More