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Germain BMW of Naples - Service Center
Naples, FL
984 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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984 Reviews of Germain BMW of Naples - Service Center
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January 20, 2025
Wonderful experience thanks to service advisor Sebastian M! Filing space to honor the 15 word minimum! M! Filing space to honor the 15 word minimum! More
by patches10
Employees Worked With
January 18, 2025
I’m always pleased at the service I get at Germaine BMW of Naples, Especially with service Advisor, Jeremy Bongle. This is a very busy time of the year for automobile servicing, but Jeremy managed to incl of Naples, Especially with service Advisor, Jeremy Bongle. This is a very busy time of the year for automobile servicing, but Jeremy managed to include my car in the servicing lineup, and my problem was rectified within a couple of days. Thanks again Larry Walko More
by Lcwalko
Employees Worked With
January 16, 2025
The best service representatives are at Germain BMW in Naples. Cory Hespeler and Christine Barta in North Naples, and Moises Marante in South Naples have always provided me with customer centric, profess Naples. Cory Hespeler and Christine Barta in North Naples, and Moises Marante in South Naples have always provided me with customer centric, professional and empathetic service. More
by Rick
January 16, 2025
My first visit to Germain for service and I just the good fortune of drawing Christina Barta as my service advisor. She was very courteous, pleasant and helpful and went out of her way to answer questions. fortune of drawing Christina Barta as my service advisor. She was very courteous, pleasant and helpful and went out of her way to answer questions. I would give Christine an A+ and will most definitely specifically request her on the next service. More
by lad0523
Employees Worked With
January 16, 2025
Efficient. Friendly. Timely. I enjoyed the coffee and the snacks as well. Thanks for the service. Friendly. Timely. I enjoyed the coffee and the snacks as well. Thanks for the service. More
by patriciammckay
Employees Worked With
January 12, 2025
Service Associate Christine Barta treats my car as if it was her own car!! BRAVO!! was her own car!! BRAVO!! More
by Matt Norman
Employees Worked With
January 11, 2025
I have used the dealership for 8 year and have always appreciated their professionalism and attention to details. appreciated their professionalism and attention to details. More
by Richlaporte
Employees Worked With
January 07, 2025
Service advisor (Christine) Was very helpful and proactive in facilitating a more expedited assessment of my service needs… resulting in an improved experience, and outcome. She was very helpful a proactive in facilitating a more expedited assessment of my service needs… resulting in an improved experience, and outcome. She was very helpful and engaged in the process! A very nice surprise experience! More
by smvail50
Employees Worked With
January 06, 2025
I had an excellent service appointment on 1/3/25. Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional Charles Griffith was my Service Advisor and did an outstanding job explaining what was necessary to resolve my issues. He is always very professional and kept me informed of the progress of my repair. He is kind and pleasant and as long as Charles is in charge of my car, I know I'm receiving the best service! More
by cpg980
Employees Worked With
January 03, 2025
Rhoel Gray is excellent at Customer Service! He is knowledgeable in every respect and has always delivered. He is knowledgeable in every respect and has always delivered. More
by bwind
