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Germain BMW of Naples - Service Center
Naples, FL
1,002 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,002 Reviews of Germain BMW of Naples - Service Center
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February 21, 2025
Great service and professional staff, they are a pleasure to deal with in every facet to deal with in every facet More
by RAL
February 21, 2025
We were very pleased with the way Sebastian Murzanski helped us deal with an unusual problem which arose with our X5. His process for identifying the problem and addressing it in a timely manner was ver helped us deal with an unusual problem which arose with our X5. His process for identifying the problem and addressing it in a timely manner was very impressive. More
by alan
February 19, 2025
Sebastian Murzanski looked after by vehicle professionally. He kept me posted each step step of the repairs with a video showing the work to be done..I trust his judgement . Sebastian is very p professionally. He kept me posted each step step of the repairs with a video showing the work to be done..I trust his judgement . Sebastian is very personable. More
by peninnah1
Employees Worked With
February 18, 2025
I had another wonderful experience thanks to Jeremy Bongle, my service advisor. He’s very professional and personable. I.trust his judgment and advice. Bongle, my service advisor. He’s very professional and personable. I.trust his judgment and advice. More
by KathyO
Employees Worked With
February 13, 2025
Christine Barta was great! She fixed an issue that I had been dealing with for over 2 years. Thank you Christine for taking the time & not dismissing the issue like the Fort My She fixed an issue that I had been dealing with for over 2 years. Thank you Christine for taking the time & not dismissing the issue like the Fort Myers BMW location did on numerous occasions. More
by Aldina Camara
Employees Worked With
February 10, 2025
Everything went very smooth and very professional. Also, even though they were not required, Tona, our service writer provided one for my wife. Also, even though they were not required, Tona, our service writer provided one for my wife. More
by rns1351
Employees Worked With
February 06, 2025
Germain BMW has excellent and very predictable service. Rhoel Gray is a great service advisor and listens carefully to your issues and responds in a very professional way. I strongly recommend him and the Rhoel Gray is a great service advisor and listens carefully to your issues and responds in a very professional way. I strongly recommend him and the Germain service department. More
by bobwal10
Employees Worked With
February 06, 2025
My service rep, Jeremy Bongle, is attentive to customer service. Conscientious, enthusiastic interest in his job and looking after my needs. service. Conscientious, enthusiastic interest in his job and looking after my needs. More
by vshipp
Employees Worked With
February 03, 2025
Very pleasant and knowledeable Chris Barta - Service Rep. Job was well done and on time Job was well done and on time More
by chasmac
Employees Worked With
February 03, 2025
Extremely well managed and operated dealership inclusive of the dealerships service department. Second to none! of the dealerships service department. Second to none! More
by Larry
Employees Worked With
