Germain BMW of Naples - Service Center

Outstanding service consistently. Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! Good value for professional BMW OEM parts and service. Charles Griffith is absolutely the best advisor! More

Christine Barta, our service advisor, was wonderful. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. .. walked me through scheduled service plan and promptly advised when our car was ready for pickup. More

Rhoel Gray is an excellent professional. He managed my service appointment well and assisted me in modifying the software on my BMW. Kudos to Rhoel and thank you. He managed my service appointment well and assisted me in modifying the software on my BMW. Kudos to Rhoel and thank you. More

Chuck Griffith is the ultimate service leader. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. He is thorough, knowledgeable and communicative. A true professional. The service was done efficiently and competently. Five stars all around. More

Chuck Griffith is extraordinary! He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides th He always goes above and beyond to provide us great service! Our 1999 M3 is getting up in age and needs tender loving care! Chuck always guides the service team to ensure our M3 is running as it was brand new! Thanks Chuck! Bob More

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Excellent service model and focus on customer satisfaction. Great staff and excellent service advisors . Genuinely a best in class. satisfaction. Great staff and excellent service advisors . Genuinely a best in class. More

I have been a customer of BMW for over 25 years, and I can confidently say that they do produce the Ultimate Driving Machine. But what sets them apart is their Ultimate Service. Rhoel Gray is top-notch. can confidently say that they do produce the Ultimate Driving Machine. But what sets them apart is their Ultimate Service. Rhoel Gray is top-notch. Although only needing routine maintenance, he has consistently provided reliable and efficient service. He’s knowledgeable, friendly, and always goes the extra mile! This is why I’ll always be driving a BMW… More

Getting my service scheduled and completed is a great experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. experience with Tona Zarelli. Also, I have been very satisfied with the quality and professionalism of work performed. More

Rhoel Gray was welcoming and professional from start to finish. He thoroughly explained the services my car needed and provided an accurate estimate upfront. The work was completed on time, and my car r finish. He thoroughly explained the services my car needed and provided an accurate estimate upfront. The work was completed on time, and my car runs like new! I really appreciated the attention to detail and the transparent communication throughout the process. It’s clear that the team takes pride in their work and values their customers. More