Germain BMW of Naples

Of all of the BMW dealers with whom I have dealt (my current BMW 750 is my 4th), Germain (and specifically Jim McGinn)has provided the best overall experience. I was referred to Jim by a friend who has current BMW 750 is my 4th), Germain (and specifically Jim McGinn)has provided the best overall experience. I was referred to Jim by a friend who has had simialr experience. Jim is a true professional who values his customer and goes out of his way to help. More

Our recent experience at Germain BMW was outstanding, and we would highly recommend this dealership. My husband and I have leased many vehicles over the years and were most impressed with our recent BMW X5 l we would highly recommend this dealership. My husband and I have leased many vehicles over the years and were most impressed with our recent BMW X5 lease experience. General Manager, Flavio Galasso, was extremely courteous and went above and beyond to lead us in the right direction. JJ birr was meticulous in meeting the specifications of the car that we wanted. He was very knowledgeable and took extra time explaining the options and showing us how to maximize the features once the car was delivered. Again, we are extremely pleased with our new vehicle, but more importantly with the service that we received before, during, and after the leasing process. More

Jim is a very knowlegable salesman and he listens to his customer needs.He has a good grasp on the details of the various models that BMW is building. Coupled with the knowledge of my needs working with Jim customer needs.He has a good grasp on the details of the various models that BMW is building. Coupled with the knowledge of my needs working with Jim makes it easy to find and purchase the automobile that I need. More

We bought several cars from Jim at Germain and were delighted with his service. He was always attentive,prompt and friendly. I have recommended him to several friends interested in purchasing a BMW. I delighted with his service. He was always attentive,prompt and friendly. I have recommended him to several friends interested in purchasing a BMW. I would not do that if I had any doubt that Jim would provide excellent service with a smile. When i buy my next BMW I will insist Jim be my salesperson. More

Germain and Jim made my car buying very seamless with a high degree of customer satisfaction. Jim provided promt cusotmer service which made my purchase very smooth. I am in the service business and know high degree of customer satisfaction. Jim provided promt cusotmer service which made my purchase very smooth. I am in the service business and know the importance of customer service and was very pleased with the professionalism and quality of the service I received. More

Jim McGinn is extremely knowledgeable and truly cares about your experience. I've purchased serveral cars and each time he exceeds my expectations! He's committed to his clientele and provides excellent about your experience. I've purchased serveral cars and each time he exceeds my expectations! He's committed to his clientele and provides excellent customer service year after year! Highly recommended!!!!! More

I have bought several BMW 750Li from Jim McGinn. He has been extremely helpful both becoe purchase and after. He has gone out of his way to help me on several occaions. Good guy to do business with. I been extremely helpful both becoe purchase and after. He has gone out of his way to help me on several occaions. Good guy to do business with. I have recommended him to several friends. I would be hapy to recommnd him again. More

Jim McGinn is a class act...very easy to work with and enjoyable to be with. He is quick to follow up on information requests and is never out of touch. He is also very knowledgable about the BMW produc enjoyable to be with. He is quick to follow up on information requests and is never out of touch. He is also very knowledgable about the BMW product, but also about competitive product. He is very frank and honest, which is truly refreshing. More

When thinking about a car, a friend told me he just dealt with the only car salesman he ever liked, Jim McGinn. Jim followed up with me after my initial call, and again after my first visit without being (s with the only car salesman he ever liked, Jim McGinn. Jim followed up with me after my initial call, and again after my first visit without being (sorry) an obnoxious sales person. He found me a car that was within my budget with the features and colors I asked for. He was polite and respectful as well. I can well afford to pay for my own car and house, but there are few car salesMEN that seem to realize this. Jim did, but the jerk at another dealership did not. Because of the way I was treated at the Fort Myers dealership, it wasn't an option for me to buy my car from them. For my next car, I will go back to Jim. More

We have been looking for a new car for now over 1 year and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myse and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myself have been to Germain BMW several times to discuss a purchase/lease and to test drive different models and each time was treated with both a professional & curtesy manner. I am person with a thousand questions and each one was answered without any problem. As far as my wife and I are concerned Germain BMW of Naples and especially Jim McGinn should be commended for their outstanding professionalism with dealing with each customer as if they were family. We have now purchased a 2011 135i convertible and will now always be a BMW car owner. Robert P. & Doris R. Castronova More