Gerald Subaru of North Aurora

I came in and was able to test drive a car, then go home to think about it. No pushing to purchase right then. I was able to think about it without the pressure of a salesperson. When I came back to buy to think about it. No pushing to purchase right then. I was able to think about it without the pressure of a salesperson. When I came back to buy, it went smoothly and better than other experiences I've had in the past. More

The whole experience was a very positive experience. From the first day placing the order for car Brian M. was so helpful, patient, and informative. Even with me changing my mind on some things Brian wa From the first day placing the order for car Brian M. was so helpful, patient, and informative. Even with me changing my mind on some things Brian was great. It was amazing that he was not pushy at all and just gave me information so I could make my own informed decision. Nicole also made the finance process so easy and quick. She was well informed since I live out of state and had all of that paperwork ready to go. Lastly so thankful for Tama for the suggesting I come to Geralds for my new car More

Jon DeWig who we know him as Big Jon" Happens to be the most knowledgeable salesman I have ever known he takes his time and it felt like he really listened to what my needs are.. I will send all of my fam most knowledgeable salesman I have ever known he takes his time and it felt like he really listened to what my needs are.. I will send all of my family and friends to him More

Sales experience was succinct and check out was quick and painless. We knew what we wanted and what price point. Big Jon made experience unforgettable, pleasant and smooth. Repeat customers. painless. We knew what we wanted and what price point. Big Jon made experience unforgettable, pleasant and smooth. Repeat customers. More

Sales person Eric was terrific in friendliness, honesty and explanation. Nicole was very professional and made sure we were happy with our purchase and with dealership. We will feel very comfortable return and explanation. Nicole was very professional and made sure we were happy with our purchase and with dealership. We will feel very comfortable returning. We have always appreciated the Service Dept. We had several vehicles to choose from and Eric was great in helping us understand differences. They worked with us on a price we could afford. This is our 4th Outback and we will be returning. More

First, our salesman, Eric Zetterlof, was extremely friendly and honest but also very professional. My wife and I felt completely at peace with our transaction. Second, the Business Manager, Darell Cin friendly and honest but also very professional. My wife and I felt completely at peace with our transaction. Second, the Business Manager, Darell Cintron, wrapped up the paperwork and made that experience a "non-event", even though it seemed like the amount of paperwork equaled that of buying a house. Darell explained everything as we went and disclosed all the terms to our satisfaction. This is the second new car we have purchased at Gerald Subaru in North Aurora, and we have always done our service there as well. We will of course bring this new car there too. We have always recommended Gerald to other people. Eric will be recommended as a trusted source to other people now too. One of our daughters owns a Forester (she brings it to Gerald for service), and when she is in the market for a trade-in, she will be given Eric's name for sure! All-in-all, we never felt any pressure during the process, and everyone we saw, or had any interaction with, was friendly and welcoming. Great job!! More

Purchased a vehicle from Big Jon he has been there forever and really knows what he is talking about when it comes to Subaru's and we love the test drives too.. He will be my Salesman and we will kee forever and really knows what he is talking about when it comes to Subaru's and we love the test drives too.. He will be my Salesman and we will keep buying Subaru's from him.. More

Gerald Subaru has always provided excellent service for my 2015 Forester. I would. for sure, purchase my next vehicle from Gerald Subaru. my 2015 Forester. I would. for sure, purchase my next vehicle from Gerald Subaru. More

It starts at the top. Gerald's has the best people working here. From the moment I walked in the dealership it's been nothing but pleasant. Thank you Gerald's has the best people working here. From the moment I walked in the dealership it's been nothing but pleasant. Thank you More

I purchased my vehicle here in 2018 and have had it serviced there every year. I have always felt comfortable here and I am always kept informed and treated with patience and kindness. The service te serviced there every year. I have always felt comfortable here and I am always kept informed and treated with patience and kindness. The service team has always been wonderful! More