Gerald Nissan of Matteson

1st Oil Change inspection This was my first time getting an oil change. Service staff were very friendly and efficient. I have recommended this service to a friend who bought h This was my first time getting an oil change. Service staff were very friendly and efficient. I have recommended this service to a friend who bought her car at another Nissan dealership. More

Great experience The customer service was really outstanding and I love my new car! They made sure I was completely satisfied with the car of my choice. The customer service was really outstanding and I love my new car! They made sure I was completely satisfied with the car of my choice. More

Helpful They were nice and very helpful. The price of service was reasonable. They helped me understand the pricing of service when I was confused. Overall I They were nice and very helpful. The price of service was reasonable. They helped me understand the pricing of service when I was confused. Overall I liked my service. More

oil change Great service. TJ was very thorough, accomodating, courteous, and thoughtful. He walked through what was going to be done and followed through it. Great service. TJ was very thorough, accomodating, courteous, and thoughtful. He walked through what was going to be done and followed through it. That's enough. More

Fast friendly service The service department personnel was very friendly and helpful My only criticism is that initially I could not get through on the phone, I tried thr The service department personnel was very friendly and helpful My only criticism is that initially I could not get through on the phone, I tried three times to make an appointment and only when I asked to speak to someone in service, was I able to make the appointment and receive excellent advice from the serviceman More

Excellent service It has always been a pleasure to work with hawkinson, they are like my second family, Ramon always provides the best service and i am i grateful for h It has always been a pleasure to work with hawkinson, they are like my second family, Ramon always provides the best service and i am i grateful for his dedicated work! More

You have a great salesman,Keith Buttrom also great service!! Great service dept & Great salesman, Keith Buttrom shows a lot of care for customers, he is the reason why I came back to lease another vehicle from Great service dept & Great salesman, Keith Buttrom shows a lot of care for customers, he is the reason why I came back to lease another vehicle from Hawkinson Nissan.( Larry Garth) More

Excellent Service! The service department was absolutely efficient, fast, and most friendly! I will recommend Hawkinson Nissan’s Service Department to friends and family The service department was absolutely efficient, fast, and most friendly! I will recommend Hawkinson Nissan’s Service Department to friends and family! Thank you Terry and your department! More

Purchase of car It was a great experience, because I did not feel pressured as I had felt with other dealerships. At one dealership I had visited, there were four It was a great experience, because I did not feel pressured as I had felt with other dealerships. At one dealership I had visited, there were four sales representatives trying to convince me to purchase a car I ,which had shown some interest. At Hawkinson's, I had one Salesman and then the Finance person when I decided to buy. More

In and out...the only way to go! Staff always friendly...that’s crucial. Admittedly only had routine service done but dropped vehicle off, went to breakfast, Home Depot (all nearby) Staff always friendly...that’s crucial. Admittedly only had routine service done but dropped vehicle off, went to breakfast, Home Depot (all nearby) and vehicle was done when i returned. Bob was standing there with my keys. He reviewed my bill, offered suggestions and i was on my way. Thanks all! More