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Gerald Jones Subaru

Augusta, GA

4.1
111 Reviews

4022 Washington Rd

Augusta, GA

30907

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111 Reviews of Gerald Jones Subaru

October 06, 2022

I liked the no pressure attitude. I pretty much knew what I wanted and our salesman was great on advice to enhance that. More

by MaurielJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thaxton, Digital Airstrike, Virginia Atkins
Oct 12, 2022 -

Gerald Jones Subaru responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

September 19, 2022

Kelley Fitzwater listened well. Then she was informative, responsive and very helpful. I'm thankful that I visited your location and met her at an opportune time. More

by Mark P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Fitzwater
Sep 22, 2022 -

Gerald Jones Subaru responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

August 21, 2022

My salesman Nicholas Bussey had my car cleaned to my expectations (because Im pretty particular), tinted and all my paperwork ready for me to sign as soon as I arrived! I was in and out! The experience More

by Sbussey211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Bussey
Aug 24, 2022 -

Gerald Jones Subaru responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

July 08, 2022

Over a year ago I heard Kelley taking care of a customer and knew I wanted her to help me when it was time to buy a car. Throughly, kind, patient, helpful, knowledgeable. I was impressed and Kelley DID NO More

by Love My Subaru
Recommend Dealer
Yes
Employees Worked With
Kelley and John C
Jul 13, 2022 -

Gerald Jones Subaru responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

May 25, 2022

William Newby my salesperson was fantastic. I love my Subaru Touring XT and William did a great job making sure I was happy with my purchase More

by GritsDVM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Newby
May 31, 2022 -

Gerald Jones Subaru responded

Thank you for your wonderful feedback! Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

April 25, 2022

Nick was an awesome salesman, and made my shopping experience both enjoyable and personable. i am absolutely in love with my purchase, and my experience. More

by CheyenneW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike, Virginia Atkins
Apr 28, 2022 -

Gerald Jones Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

April 10, 2022

I have considerable experience with the Augusta area automobile business, and I can truthfully say Gerald Jones Subaru has a staff which treats customers more fairly and professionally than the majority More

by kiajuly1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Cox
Apr 13, 2022 -

Gerald Jones Subaru responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

February 22, 2022

It was easy. Everything from getting general info to very specific questions. Evan was able to provide answers to all of our questions. We a little disappointe More

by me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Feb 25, 2022 -

Gerald Jones Subaru responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

January 17, 2022

Excellent service and very knowledgeable staff! Nick was amazing at letting us know the different features and options available on the vehicles and Sarah in the Parts Dept was awesome at letting us know wh More

by alimoncri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 20, 2022 -

Gerald Jones Subaru responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

December 27, 2021

It was very low stress to look for a car here, which I loved. There was no pressure to jump into a car until it was the right one, test driving the cars was a casual and easy experience, and the deal we g More

by EGonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Stoffell
Dec 30, 2021 -

Gerald Jones Subaru responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

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