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Gerald Jones Audi

Martinez, GA

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74 Reviews

4022 Washington Road

Martinez, GA

30809

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74 Reviews of Gerald Jones Audi

May 01, 2018

Mariam F After speaking with Mr. Alex who was very helpful with explaining the diagnosis of my used car we decided to purchase a new one. I was referred to Ro More

by Kevin1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Alex & Rob Ibarra
May 04, 2018 -

Gerald Jones Audi responded

Kevin, thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Alex and Rob made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. The Gerald Jones Audi Team (706) 228-6900

April 28, 2018

Best Audi Service Department The service department at Gerald Jones Audi in Augusta, GA is hands down the best I’ve dealt with in the years that I’ve driven Audi vehicles. Cliff More

by arrington40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Williams
Apr 30, 2018 -

Gerald Jones Audi responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Gerald Jones Audi special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, The Gerald Jones Audi Team (706) 228-6900

April 26, 2018

Great!!!! Kirk and ben and the whole staff was so helpful. I had a very great experience!! I truly felt welcomed and graceful. Great! Great! Great! More

by Teresa Merritt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk and ben herman
Apr 30, 2018 -

Gerald Jones Audi responded

Teresa, we are pleased to hear that you had an excellent experience with Kirk, Ben and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best regards, The Gerald Jones Audi Team (706) 228-6900

April 09, 2018

Awesome It was late night and patience with my children. Rob was ontop of his game and made sure everything went smoothly. He made sure that even with screami More

by Momof5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ibarra
Apr 09, 2018 -

Gerald Jones Audi responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Rob and the rest of the Gerald Jones Audi team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future! Sincerely, The Gerald Jones Audi Team (706) 228-6900

April 05, 2018

Service Department.....GREAT! I have never had a bad experience with Gerald Jones Audi/Cliff! Cliff is the greatest! He always does what he says he's going to do for me and he al More

by Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff
Apr 09, 2018 -

Gerald Jones Audi responded

What an enjoyable review to read Penny!  It is reassuring to know Cliff provided you with a hassle-free and great shopping experience. Gerald Jones Audi’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. We are happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Gerald Jones Audi Team (706) 228-6900

April 04, 2018

My First Audi Experience Thanks to Rob Ibarra for making my first purchase of an Audi a positive experience. I have been a Gerald Jones customer since 1978, always with the H More

by medmgrles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ibarra, Kirk Epps, Patrick Jones
Apr 09, 2018 -

Gerald Jones Audi responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad Rob achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs! Sincerely, The Gerald Jones Audi Team (706) 228-6900

March 25, 2018

Service Department Exemplifies Excellence I’ve had my 2012 Audi TT Quattro serviced at Gerald Jones since 31 Dec 2016 (is also the purchase date) and the attention to detail has been phenomena More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff and Alex
Apr 11, 2018 -

Gerald Jones Audi responded

Thank you for this wonderful feedback. Please feel free to reach out to us if we can help with anything else. Sincerely, The Gerald Jones Audi Team (706) 228-6900

March 20, 2018

Such a great place! When I walked in I was shown the great amount of appreciation for coming to Gerald Jones and choosing them to by my next commercial vehicle. It surely More

by Andrew Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ibarra
Mar 22, 2018 -

Gerald Jones Audi responded

Thank you for your review and business as a customer Andrew. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs! Sincerely, The Gerald Jones Audi Team (706) 228-6900

March 07, 2018

Don’t have to be local! Thx, Rob!! We decided to buy a used Highlander then began searching, finding the trim/colors/mileage/price we were after at Gerald Jones Audi. Rob Iberra took ex More

by HappyInGwinnett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Iberra
Mar 08, 2018 -

Gerald Jones Audi responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rob and our team were helpful during your visit and that you love your new Highlander! If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Gerald Jones Audi Team (706) 228-6900

March 05, 2018

This is our 4 time buying an Audi from Gerald Jones! Working with Sonny Tucker is the best! Hes knows Audis! He’s wonderfully pleasant and very knowledgeable. The entire staff is friendly. They make t More

by Dolly D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Tucker
Mar 05, 2018 -

Gerald Jones Audi responded

Dolly, thank you for taking the time to leave us this feedback! Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! We will be sure to share the kind feedback with Sonny and our staff. Please let us know if we can help you with anything else, thanks! Sincerely, The Gerald Jones Volkswagen Audi Team

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