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Gerald Hyundai

North Aurora, IL

4.1
1,664 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,664 Reviews of Gerald Hyundai

April 19, 2022

This is my 5th purchase from a Gerlad dealership since 2016 and I could not be more pleased with the level of service from the Gerald Hyundai team. The Valet service for maintenance on my 2022 Genesis GV More

by VirtualH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Apr 22, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

April 12, 2022

Jaybee and Mike Chino are the best. My car was in for service and they both are top notch. I would recommend to anyone. More

by wmamola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino
Apr 15, 2022 -

Gerald Hyundai responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

April 08, 2022

Greed and disrespectful salesperson will be the downfall of this dealership. Salesperson name frank took my car without asking for test drive. So disrespectful I could never take dealers car for test drive More

by bighawk1.bh82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Laurenzana
Apr 22, 2022 -

bighawk1.bh82 responded

This dealer rater is a scam!

April 01, 2022

Joseph was very friendly and helpful. The only issue with communication was that the email had pricing listed that wasn't correct since they were recall fixes. Also, when we purchased t More

by pyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Arevalo
Apr 11, 2022 -

Gerald Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Chino General Manager Gerald Hyundai

March 31, 2022

This is the 4th vehicle we've purchased from Gerald Hyundai. Great management, finance and sales team. They treat me like family. We refer friends and family with confidence. Love giving them my busine More

by kevin.kedzior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Frank Laurenzana, Alex Kapouranis, Dylan Beery
Apr 05, 2022 -

Gerald Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Mike Chino General Manager Gerald Hyundai

March 27, 2022

Gino made us feel very comfortable throughout the whole process. Most people hate shopping for a new car and Gino made the experience enjoyable. More

by drjbuild
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
Mar 30, 2022 -

Gerald Hyundai responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Chino General Manager Gerald Hyundai

March 26, 2022

Jaybee in service is awesome! He is consistent, professional and honest. He makes servicing my 2015 Genesis quick and simple. Exceptional employee! More

by Magoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Mar 30, 2022 -

Gerald Hyundai responded

Magoo, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mike Chino General Manager Gerald Hyundai

March 24, 2022

I worked with Larry! He was honest from beginning to end. Truly a fantastic car buying experience. More

by Rebecca E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Persico
Mar 29, 2022 -

Gerald Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

March 22, 2022

Couldn’t be happier with the service department in taking care of all my needs More

by Ortsaballa52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in service
Mar 25, 2022 -

Gerald Hyundai responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Mike Chino General Manager Gerald Hyundai

March 19, 2022

Larry Persico was a great person to work with. Even though there were technical issues (printers not working), the process was pleasant. More

by Tuscon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Larry Persico
Mar 23, 2022 -

Gerald Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

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