Gerald Hyundai
North Aurora, IL
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1,664 Reviews of Gerald Hyundai
Great experience from the moment I drove in the lot. Mike D. offered to help me in anyway, and was not pushy in anyway. He got me into the Santa Fe we wanted and then off to Michael Chino for finacing. Mike D. offered to help me in anyway, and was not pushy in anyway. He got me into the Santa Fe we wanted and then off to Michael Chino for finacing. This guy is noting short of amazing with numbers. Got me a must better rate and we are extremly happy with both of them. I will always retunn to them in the future, and refer everyone I know. More
The men who helped us purchase the car were great! Mike D.is very friendly, nice and was very knowledge able about cars. That helped us decide. His brothers who work there too, not sure of their names, wer D.is very friendly, nice and was very knowledge able about cars. That helped us decide. His brothers who work there too, not sure of their names, were fabulous also.they are a great team! They all went above and beyond. One thing concerns me about the military discount. my husband was in the military and the group who was to respond about if we are accepted after more than a week still didn't decide if we got it our not. But we did get it and am thankful mikes brother okayed it! More
Called Gerald Hyundai looking for a new 2012 Sonata Limited w/nav, and spoke with Mike Wiley on the phone. After working with four other dealers and getting out the door quotes, Mike Wiley was the fir Limited w/nav, and spoke with Mike Wiley on the phone. After working with four other dealers and getting out the door quotes, Mike Wiley was the first sales person to tell me that he would not lose my business over a few hundred dollars. Also, he was determined to find me the car I wanted, in the color I wanted, even if he had to find it from another dealer in a neighboring state. Every salesperson at other dealers before him simply told me they have some 2012 Sonata Limited's coming within 4-8 weeks and I could put my name on a list for the first choice of what they receive. Mike W. and Gerald were willing to locate what I wanted. I went in and test drove a 2012 Sonata 2.0T. It wasn't exactly what I was looking for so Mike W. and I worked out numbers for a 2012 Sonata Limited w/nav should he be able to locate the color I wanted. The Sales Manager Mike Hall then entered the negotiation and between the three of us, we worked out a deal that I found to be fair, and in line with the True Market Value listed at Edmunds.com. They also gave me a fair price on my trade-in which had been in an accident. Once we worked out the numbers and had it in writing, I was comfortable putting down a $500 deposit to go toward locating the car and would also go toward the final price of the car. At no time did I feel pressured and Mike W was very friendly and easy going. It's a given that a dealer has a responsibility to make money and get as much for their cars as possible. I was prepared with written quotes from other dealers and understood the dealer invoice of the car I wanted. The entire time Gerald Hyundai was very much in line with a fair deal. Mike Hall asked me to give him a week to find the car I wanted (Indigo Blue ext, Grey int w/nav) as the Limited model was becoming difficult to find until Hyundai made a shipment to dealers in the area. I knew this would take time after being in contact with other dealers and hearing the same thing, that 2012 Limited's w/nav in the color you want are tough to find until a shipment comes, and they move fast. It would take approx two weeks to find my car, but I didn't mind. Mike W. was in contact with me every week, and returned every single one of my calls the same day. Even though the news when we spoke was that they had not found the car yet, his attentiveness eased my mind that they were doing their best to find exactly what I wanted. I was thrilled when Mike W. called me (on his day off) to tell me they found my car and he would be picking it up the next day. They found it approx 30 miles away and it was everything I had asked for. When the time came to close the deal, the business manager Ed Sparti ended up being the same guy who handled my last two cars at Gerald Nissan. Ed was a pleasure to work with and gave me a great deal on an extended warranty for my electronics. As always, Ed was straightforward, friendly, and a pleasure to wrap up my deal with. In the end this was a great experience all around for me. I got the car I wanted, for the price I wanted, and I couldn't be happier. I highly recommend asking for Mike Wiley and I look forward to doing business with Gerald Hyundai again. More
I had a friendly sales staff to work with and they also were willing to let me test drive the car on my own. It was a good experience. Gerald Hyundai is very professional and committed to customer satisfac were willing to let me test drive the car on my own. It was a good experience. Gerald Hyundai is very professional and committed to customer satisfaction, quality and great service. More
From start to finish, Tony made the car buying process very enjoyable, and both Tony and Mike worked hard to get me the best deal possible. I would recommend them to anyone. very enjoyable, and both Tony and Mike worked hard to get me the best deal possible. I would recommend them to anyone. More
I was impressed with the courtesy, friendly & helpfulness that I received when I was inquiring about the Elantra and did not feel being pushed into buying the car. It kept me interested in dealin helpfulness that I received when I was inquiring about the Elantra and did not feel being pushed into buying the car. It kept me interested in dealing with the dealership and I did complete the transaction of buying the car. More
Mike D. , Mike C. , and Sparti,…oh and you too John H, ;0) I want to thank everyone at Gerald. I want to be sure to include the behind the scenes persons that I know work hard to keep things running s ;0) I want to thank everyone at Gerald. I want to be sure to include the behind the scenes persons that I know work hard to keep things running smoothly, but mostly the above 3 for putting my rear in the right vehicle and then their diligence in SAVING me from the LEASE! Such a weight was lifted yesterday; I left happy with MY car…well the Banks car technically, but you know what I mean! This is THE Car I’ve been seeking for the last 6+ months. Sorry for any troubles, confusion, frustration and migraines. The Patron will take that all away and replace it with temporary elation followed by yet another headache. Tell Mr. Hall he should ease down the cheeeeezzze. I know NO one can be all things to all people, but he would be why I wouldn’t purchase form Gerald. I bought from Gerald because of MIKE D! Location was key too, but truly my hat goes off to Mike D. for his guidance and PATIENCE with me through this process. We all sweated it out, and are now able to put our heads on our pillows at night and be at peace. You all will have peace now as you have a supremely happy customer and ONE less unit…I will sleep at night because I have 306 horses in my garage ;0) AMEN! Respectfully, More
Requested an internet quote on a new Santa Fe. John responded quickly with a complete and very competitive quote. Upon visiting the dealership we worked with Frank. He answered our questions, accompa responded quickly with a complete and very competitive quote. Upon visiting the dealership we worked with Frank. He answered our questions, accompanied us on test drives, and never pressured us to make a snap decision. Customer service was excellent. Returned a few days later to purchase and had no surprises, the quoted price was exactly what we paid. Absolutely would recommend this dealership. More
Dealership and sales representative treated me with respect and courtesy from the beginning to the end. End of year model selection were limited but this dealership worked to make the auto I was lookin respect and courtesy from the beginning to the end. End of year model selection were limited but this dealership worked to make the auto I was looking for avaialble at the right price. Great experience with everyone including casier, service department, finance officer and assistant associates. My sales rep was the most pleasant and likeable person making our purchase a very good experience. My wife and I would highly recommend Gerald Hyundai. More
We had a very pleasent visit to your dealership, you had the courtsey and respect for us. It was great we could make a deal and get licensed all in the same place. We will definitly return to you for servic the courtsey and respect for us. It was great we could make a deal and get licensed all in the same place. We will definitly return to you for service and possible another new or used car. More