Gerald Ford of North Aurora
North Aurora, IL
Filter Reviews by Keyword
By Type
124 Reviews of Gerald Ford of North Aurora
My experience with Oscar in the service department is phenomenal. He is a attentive does very good work. I feel confident with all that has been done to my vehicle. phenomenal. He is a attentive does very good work. I feel confident with all that has been done to my vehicle. More
Courteous personnel. Knowledgeable and efficient at identification of required service. Provided detailed diagnosis of necessary repair and extended warranty coverage. Knowledgeable and efficient at identification of required service. Provided detailed diagnosis of necessary repair and extended warranty coverage. More
Sam was our sales advisor. He was approachable and didn’t try to hard sell the vehicle. He treated my wife with respect and answered her questions. We are new to this dealershi He was approachable and didn’t try to hard sell the vehicle. He treated my wife with respect and answered her questions. We are new to this dealership so we will see how they are after the sale. It one thing to have a positive experience during the sale but do they follow through after the sale?? More
Great car buying experience. Gave me many options and said they’d keep looking till we found a vehicle that fit the desirable criteria we expressed. Gave me many options and said they’d keep looking till we found a vehicle that fit the desirable criteria we expressed. More
100% Recommend Gerald Ford of North Aurora! Phenomenal Vehicle Purchase Experience! The Gerald Ford staff demonstrated a true commitment to complete customer satisfaction. Sales Specialists (Ma Phenomenal Vehicle Purchase Experience! The Gerald Ford staff demonstrated a true commitment to complete customer satisfaction. Sales Specialists (Marlon Salazar and Frankie Szot), Sales Managers (Drin Sulejmani and Brian Schwarz), and General Manager (Tom Kastrati) were all respectful, informative, and accommodating! The entire purchase process was a positive, no pressure, and customer-centric experience. Thanks! Love the new 2025 Explorer ST! 10/10! More
General Manager Tom and team are second to none! Inventory is amazing and their processes simplified for the smoothest tranaction I have experienced while buying a car. Not a "full day event" proce Inventory is amazing and their processes simplified for the smoothest tranaction I have experienced while buying a car. Not a "full day event" process. Showroom is trendy and bright and the property well taken care of. The Salesforce is full of personality and make you feel appreciated and relaxed. More