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Gerald Ford of North Aurora

North Aurora, IL

4.8
170 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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170 Reviews of Gerald Ford of North Aurora

July 21, 2025

My experience was exceptional; attentive staff, knowledgeable, friendly, and easy financing made it memorable. Thanks More

by Jeffmjab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian was amazing , Jeff Gerald, Tom Kastrati
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Jul 21, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experience with our attentive staff and easy financing was exceptional. We strive to create memorable moments for our customers at Gerald Ford. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford

July 14, 2025

Great service. A little longer wait time for an oil change but worth while. I would like to receive coupons for service maintenance if possible More

by johndaukus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 14, 2025 -

Gerald Ford of North Aurora responded

Thank you for your review, John! We're glad to hear that you found our service worthwhile, even with the longer wait time for your oil change. We strive to provide great experiences, and your feedback is appreciated. Regarding coupons for service maintenance, please feel free to reach out to us directly, and we'll be happy to assist you. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

July 11, 2025

This was my first time purchasing a new vehicle. Avlor and Aurelio made sure that it was an amazing experience. They really stuck it out with us to ensure we were matched with the right car and deal More

by jonesramon3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avlor. Aurelio.
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Jul 11, 2025 -

Gerald Ford of North Aurora responded

Thank you, Ramon! I'm happy that your first experience purchasing a new vehicle was amazing with the help of Avlor and Aurelio. It's great to know they went above and beyond to ensure you found the right car and deal, even staying late to assist with your insurance. We appreciate your feedback and hope to see you again at Gerald Ford for your next automotive needs. Sincerely, Tom Kastrati General Manager Gerald Ford

July 11, 2025

Jonathan Woods was extremely helpful throughout the whole process. I originally called four dealerships and he was the only person that answered my questions & followed up promptly. He also proactively t More

by Ken.benson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
Report | Print
Jul 12, 2025 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review, Ken! We're thrilled to hear that Jonathan provided you with such helpful service and kept you informed about your truck's progress. We appreciate your business and are glad that you chose Gerald Ford. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

July 07, 2025

I was very happy with the service I received. Frankie did an amazing job and I would recommend Gerald ford to anyone More

by Milanmic6225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 07, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you were happy with the service you received and that Frankie made a positive impression. We truly appreciate your recommendation of Gerald Ford. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

July 05, 2025

Had my car serviced. They have a valet service that picks up your car and drops it off from and to home. I think Gerald should promote this service more as some of us More

by Geneva King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in service dept
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Jul 05, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful feedback, Geneva! We truly appreciate you highlighting our valet service, as it's designed to make life easier for busy individuals like yourself. I am glad to hear that Larry and our service team met your expectations. Your recommendation to promote this service more is valuable, and we will certainly take it into consideration. We look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

July 01, 2025

Friendly, honest and easy process from start to finish. Very pleased with the salesman Fabian and the general manager, Tom.. made things quick and easy More

by jennifer.pecor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian, Jeff Gerald, Tom Kastrati
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Jul 01, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your fantastic review, Jennifer! I'm thrilled to hear that you had a friendly and easy experience with both Fabian and Tom at Gerald Ford. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 30, 2025

They were awesome as always. Thanks to Christopher again. Appreciate you. Thank you so much. More

by mellissa1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 30, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words, Mellissa! I'm thrilled to hear that you had another great experience with us at Gerald Ford. It's wonderful to know that Christopher made a positive impact on your visit. We appreciate your support and look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

June 30, 2025

The Gerald Ford team was friendly, professional, and made the whole experience smooth, easy, and genuinely enjoyable. More

by rsabal
Recommend Dealer
Yes
Employees Worked With
Frankie, Drin, Des, Tom Kastrati
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Jun 30, 2025 -

Gerald Ford of North Aurora responded

Thank you for your feedback! I am glad that you found our team at Gerald Ford to be friendly and professional. It's great to hear we could make your experience smooth and enjoyable. We look forward to assisting you again soon. Sincerely, Tom Kastrati General Manager Gerald Ford

June 30, 2025

Great service, great people, and great selection of cars. Made the car buying process fast and easy. More

by Ljesse08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia
Report | Print
Jun 30, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words! I truly appreciate your feedback regarding our service, team, and selection of cars. At Gerald Ford, we strive to make the car buying process as smooth as possible. We look forward to seeing you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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